Front Desk / Center Assistant

Make a Meaningful Difference in the Lives of Older Adults

Four Pointes Center for Successful Aging is seeking a dependable and organized professional to serve as the welcoming face of our organization.

This position plays a key role in supporting older adults across Northern Ottawa County by helping them access programs, services, and community connections.

This role is more than answering phones. You help create a warm, respectful environment while helping daily operations run smoothly.

Key Responsibilities

Front Desk & Member Support

• Welcome members and visitors with warmth and professionalism
• Answer phones and direct inquiries to the appropriate staff member
• Assist with activity registrations and appointment scheduling
• Process memberships and enter information into My Senior Center software

Center Operations

• Prepare activity rooms and reception area each morning
• Assist with event setup and clean-up
• Complete daily front desk checklists
• Support end-of-day closing procedures, including securing doors

Financial & Administrative Responsibilities

• Open and distribute incoming mail
• Enter deposits into financial tracking spreadsheets
• Handle cash, checks, and daily deposits responsibly

Organizational Support

• Provide administrative support to transportation, finance, and program departments
• Maintain accurate records, including medical equipment tracking
• Assist staff and volunteers as needed

What We Are Looking For

✔ Friendly, professional, and dependable
✔ Strong communication and customer service skills
✔ Detail-oriented and comfortable handling financial transactions
✔ Organized and able to manage multiple tasks
✔ Computer literate with working knowledge of Microsoft Office (Outlook, Word, Excel) and the ability to quickly learn new software systems and databases
✔ Comfortable navigating computer systems and entering accurate information into databases and tracking spreadsheets
✔ Team-oriented with a community-focused mindset

Experience in administration, customer service, healthcare, nonprofit work, education, or public service is helpful.

Experience working with older adults is a plus.

Position Details

Part-time, non-exempt
Weekday daytime hours
High school diploma or GED required
Abilityy to lift up to 30 pounds
Reliable transportation required

Why Join Four Pointes?

• Positive, supportive workplace culture
• Opportunity to build meaningful relationships with members
• Mission-driven work that strengthens the community
• Stable weekday daytime schedule

If you are looking for part-time work where professionalism and kindness both matter, we would love to hear from you.

Apply today and help support successful aging in our community.

Pay: From $13.75 per hour

Benefits:

• Flexible schedule
• Paid time off
• Professional development assistance

Work Location: In person

Salary : $14