Success Manager - Total Child

What you will do?

As the Success Manager you will be responsible for assuring the success of children and youth involved in Four Oaks’ TotalChild strategy from initial referral to adulthood. Analyzes issues affecting youth, and develops and oversees execution of a holistically-informed client/family plan that delivers internal and external services necessary to quickly achieve stability. The Success Manager also ensures a successful transition to ongoing care in order to ensure Four Oaks identifies and mitigates potential risks through adulthood.  Specific responsibilities include:

• Engage family and youth to build relationships, trust and a working partnership necessary for long-term success of clients.
• Utilize Four Oaks assessment processes after referral.
• Identify root causes of instability in all primary life domains – education and employment, community, family and the youth him/herself.
• Independently utilize professional judgment to pinpoint goals which build skills necessary to reduce identified impairments in the life domains.
• Determine supports and services (internal and external to Four Oaks) critical to the achievement of successful outcomes.
• Develop Stability Plan that establishes clear, measurable and time-limited outcomes

Holistic Service Delivery

• Collaborate with internal and external providers to deliver cost-effective skill development and supportive services required to achieve planned outcomes.
• Conduct Success Team Meetings with Strategy Team and other necessary participants.
• Continually build relationship and satisfaction with youth and familird through ongoing and effective personal contacts and structured meetings.
• Document progress and share necessary information with Strategy Team members in order to ensure all providers understand and align services to accomplish critical goals.
• Drive the execution of Stability Plan action steps to ensure service providers are meeting/exceeding intended outcomes.

Why Work here?

We are more than a team, we are family!   Four Oaks understands the importance of supporting and treating one another as if they were our own family members.  We believe in maintaining a healthy work/life balance while providing career paths for everyone.  Our organization flourishes in an environment of equal opportunity and fair treatment for all.  The effects of diversity and inclusion have created an atmosphere of positivity which connects us to the customers we serve.  As a valued team member, you are eligible for:

• Medical, dental & vision insurance
• 401k Retirement plan
• Growth & Advancement opportunities
• Competitive Wages
• Excellent paid leave time package
• 7 paid holidays  
• Business casual work environment
• Educational discounts
• Fitness Center Discounts

What you need:

To qualify you need a Bachelors degree plus eight (8) years of relevant experience.   A Minimum of two (2) years of supervisory or case management experience in a direct service environment is required.