FCS-Program Coordinator - Ottumwa

Why Work here?

Four Oaks understands the importance of supporting and treating one another as if they were our own family members.  We believe in maintaining a healthy work/life balance while providing career paths for everyone.  Our organization flourishes in an environment of equal opportunity and fair treatment for all.  The effects of diversity and inclusion have created an atmosphere of positivity which connects us to the customers we serve.  As a valued team member, you are eligible for:

• Medical, dental & vision insurance
• 401k Retirement plan
• Growth & Advancement opportunities
• Competitive Wages
• Excellent paid leave time package
• Paid holidays  
• Business casual work environment

What you will do?

As the Program Coordinator you will be responsible for ensuring that the Family Centered Services program under your direction is designed and implemented effectively allowing children and families to achieve successful outcomes. As such, this position will ensure quality delivery of assigned daily program operations, including but not limited to care management, personnel supervision, team functioning, fiscal oversight, and documentation. Specific responsibilities include:

Operations

• Ensuring that programs in assigned areas of responsibility meet or exceed performance and licensing standards.
• Assisting management with the administration of grants, contracts, and affiliation agreements within assigned areas.
• Interfacing with school, medical & psychiatric contacts, referring worker and collaterals, where appropriate in order to ensure appropriate treatment is available.
• Maintaining physical location(s) to assure health, sanitation, physical safety, and appearance.
• Ensuring staff f follows all related agency manuals and handbooks.
• Coordinating services necessary for assigned programs with other internal and external providers (i.e., food, pharmacy, facilities, training, etc.).

Client/External

• Effectively leading staff to ensure that clients have successful outcomes. Coordinates with Success and/or Case managers (internal or external) to ensure services provided enable successful outcomes.
• Documenting service delivery, including objectives of treatment and intervention strategies.
• Assisting with program design by leveraging professional knowledge base to develop effective, standards-based treatment and care protocols.
• Providing plan for and may participate in direct coverage of activities with clients.

People

• Creating a positive, outcome-oriented culture for staff and managers under his/her oversight.
• Overseeing the hiring, development, supervision, and retention of qualified staff, including performance tracking and feedback.
• Overseeing the scheduling of staff in his/her assigned programs.
• Implementing and providing leadership interpretation/guidance for, agency policies and procedures.
• Providing case, skill and/or personnel supervision dependent on assigned program responsibilities. Supervises staff on quality and timeliness of service provision and case progress.

What you need:

You will need a Bachelor’s Degree in Social Services, Psychology, Sociology, Human Services or related a related field plus a minimum of 2 years of social service experience to qualify. Prior supervisory experience is preferred but, not required.