What are the responsibilities and job description for the Front Counter/Inside Sales position at Four Corners Welding & Gas Supply?
Four Corners Welding & Gas Supply is one of the largest regional independently owned and operated Welding, Industrial, Specialty, and Medical Gases distributors in the Southwestern U.S., with locations in Gallup and Milan, (NM) Cortez and Durango, (CO). This document outlines the role, responsibilities, and expectations of Store Sales at Four Corners Welding & Gas Supply (FCWG) and Big Mike’s Rentals (BMR) in Gallup, NM.
Role Overview:
The Front Counter Inside Sales position provides front line customer service and sales support at point of sale, processing transactions, recommending products, maintaining product knowledge and providing excellent customer service in an industrial supply environment.
Education & Experience Requirements:
- Required: Valid Driver’s License
- Required: High School or equivalent
- Required: Previous retail experience, or inside sales
- Preferred: Experience in welding, welding processes, and industrial supply
Key Responsibilities and other Duties:
- Greet and assist customers, answer incoming phone calls, and respond to customer inquires
- Identify customer needs and recommend appropriate supplies, gases, safety equipment
- Be informative about products, promotions, and maintain advanced product knowledge
- Upsell and cross-sell products to increase average transaction value
- Process sales order, quotes, returns, and exchanges accurately
- Ensure accuracy of daily cash drawer
- Maintain working knowledge of welding machines, consumables, industrial gases, and safety products
- Assist in setting up promotional displays or rearranging merchandise
- Assist with stocking shelves and organization, monitor inventory levels
- Occasionally perform local errands such as bank deposits or picking up parts as needed
- Keep front counter area clean and organized
- Safe work practices and use of personal protective equipment
- Clear communication and foster a cohesive and collaborative work culture
- Exceptional customer service by maintaining a welcoming atmosphere, acknowledging all customers promptly
- Protects the company’s value by keeping proprietary information confidential
- Comply with all federal, state, and local laws and regulations
- Performs additional duties as assigned by management
Supervisory Responsibility:
This position does not have any supervisory responsibilities
Physical Demands:
The physical demands described below are representative of those required to successfully perform the essential functions of this position.
This role requires frequent standing, sitting, walking, bending, stooping, twisting, squatting, pushing, pulling, reaching (including above shoulder level), gripping, and carrying. Employees must be able to use hands and fingers to handle, feel, and manipulate objects, as well as perform keyboarding tasks. Climbing stairs is required. The position requires the ability to lift and/or carry up to 30 pounds.
Work conditions may include exposure to dust, extreme weather conditions, and cryogenic liquids and gases. The employee must have adequate visual acuity, including near and far vision and depth perception, to safely perform job duties.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits:
Medical, Dental & Vision Insurance
Paid time off – vacation, sick
6 company holidays
401K/profit sharing
Work Hours and Enviroment:
This is a full-time position requiring availability Monday through Friday, 8:00 am - 5:00 pm, with rotational Saturdays from 8:00 am - 12:00 pm. The work environment is a dynamic retail setting with continuous customer interaction.
Pay Rate: $16.5-$18/hr
Employment with Gallup Welder Supply is on an at-will basis. This means that either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable New Mexico law.
As a condition of employment, all candidates for this position must successfully pass a pre-employment drug screening.
Gallup Welder Supply is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, related medical conditions, gender identity, or sexual orientation), national origin, age, disability, genetic information, or any other status protected under federal, state, or local law.
All applicants must be legally authorized to work in the United States (or applicable country of employment) at the time of hire.
Salary : $17 - $18