What are the responsibilities and job description for the Field Clinical Specialist - Endoscopy position at Four Corners Executive Search?
Job Description
Job Description
Field Clinical Specialist – Endoscopy Solutions
Are you a passionate professional with a knack for customer support and a background in clinical or field sales? Join an innovative team dedicated to enhancing patient care through advanced endoscopic technology. We’re seeking a Field Support Specialist to serve as a key resource in providing on-site training, troubleshooting, and technical expertise for our clients.
What You’ll Do :
As a Field Support Specialist, you’ll be the go-to expert for ensuring optimal use of cutting-edge endoscopy equipment. You’ll provide training, handle troubleshooting, and support our customers in achieving the best clinical outcomes. In this role, you will :
- Drive Sales Support & Customer Satisfaction : Assist in driving revenue by supporting direct sales teams and sales partners during product demonstrations, both in your designated territory and as needed in other regions.
- Serve as a Technical Expert : Lead pre-demonstration setup and preparation, ensuring successful clinical demonstrations. Educate customers on proper use and reprocessing techniques for endoscopy equipment.
- Provide Hands-On Training : Be the primary resource for customer education, offering on-site training and technical support to optimize equipment usage in a variety of clinical settings.
- Collaborate with Marketing & Product Teams : Partner with internal teams to develop educational resources and training materials for customers, sales representatives, and support teams.
- Manage VIP Accounts & Field Relationships : Offer specialized support for VIP customers, maintaining strong relationships and ensuring high levels of satisfaction.
- Participate in Industry Events : Attend local, regional, and national trade shows to represent the company, engage with customers, and stay informed on industry trends.
- Compliance & Reporting : Adhere to safety regulations, maintain compliance with FDA and ISO standards, and provide regular updates and reports to management.
What You Bring :
The ideal candidate is a motivated professional with a customer-first mindset, able to balance technical expertise with exceptional communication skills. You’ll be a great fit if you have :
What We Offer :
Why You’ll Love This Role :
This position is your chance to be at the forefront of healthcare innovation, providing direct support to clinicians and helping them deliver the highest quality care. You’ll gain hands-on experience with state-of-the-art endoscopy equipment and make a tangible impact on patient outcomes.
Ready to Make a Difference?
If you’re excited about building relationships, supporting cutting-edge technology, and helping healthcare professionals excel, we’d love to hear from you! Please submit your resume and a brief cover letter to get started.
Salary : $70,000 - $75,000