What are the responsibilities and job description for the Global Head of Procurement (VP) position at Foundever?
About The Role
Reporting to the Global Chief Finance Officer, this is a highly visible role that will lead a hig-performing global procurement team, build strong supplier partnerships, especially in technology and digital services and drive cost-saving initiatives, ensuring Foundevers' continued success.
Main Responsibilities
Foundever® is a global leader in the customer experience (CX) industry. With over 150,000 associates across the globe, we’re the team behind the best experiences for 800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Reporting to the Global Chief Finance Officer, this is a highly visible role that will lead a hig-performing global procurement team, build strong supplier partnerships, especially in technology and digital services and drive cost-saving initiatives, ensuring Foundevers' continued success.
Main Responsibilities
- Lead, motivate and oversee the performnace of a global and regional procurement team, setting clear goals and OKR's whilst creating a positive work environment that encourages professional growth and collaboration.
- Develop and execute global procurement strategies including source to pay programs to optimise efficiency and cost.
- Manage and optimise the procure to pay process across our vast network of 45 plus countries ensuring efficiency and compliance.
- Cultivate and maintain strong relationships with suppliers, assess their performance and align them to Foundever expectations, including sustainability and social responsibility standards.
- Continuously monitor benchmarking pricing, service levels and quality of deliveries to stakeholders.
- Strategically reduce costs by leveraging regional opportunities, surpassing annual savings targets and maintaining supply agreements for CAPEX and OPEX.
- Collaborate with legal teams to manage, validate and maintain contracts in line with Foundever company standards.
- Ensure all procurement activities meet compliance requirements globally.
- 10-15 years of demonstrable experience in procurement with at least 8 years in a regional or global procurment leadership role
- Proven experience as a regional category director
- Bachelor's or Master's Degree in Business Administration, Finance, Industrial Engineering or related field
- Excellent command of English and preffered conversational level of another european language
- Familiarity with procurment software, ideally COUPA
- Six Sigma Green or Black Belt certification is a plus
- Supply Chain Certification is beneficial
Foundever® is a global leader in the customer experience (CX) industry. With over 150,000 associates across the globe, we’re the team behind the best experiences for 800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.