What are the responsibilities and job description for the Host | Full-Time position at Founders Inn and Spa Tapestry Collection by Hilton |?
Host- Hostess | Full- Time
SUMMARY:
The Host-Hostess is responsible for:
- Greet and seat all guests and ensure a quality dining experience.
JOB RESPONSIBILITIES
The Host-Hostess primary responsibilities will include:
- Ensure all tables are properly set before seating guests.
- Maintain seating chart for rotation of stations.
- Greet and seat guests and issue menus in a friendly courteous manner.
- Answer phone properly and follow all reservation procedures.
- Follow accurate cash handling and room charge procedures.
- Organize and maintain a clean service podium.
- Maintain an inventory of needed supplies and retail items.
- Ensure all menus are clean before shift.
- Be familiar with hotel facilities and their location and hours.
- Continually communicate with servers, dining room attendants, managers and hotel employees in all items related to the host stand.
REQUIRED SKILLS AND ABILITY
- Strong communication skills are required to interact both person to person and over the telephone.
- Must speak clearly and have the ability to clearly articulate thoughts.
- Must possess good listening and problem solving skills.
- Must be able to prioritize and multitask in a face pace environment.
- Basic mathematic skills required for counting money, making change, and ensuring accurate inventory counts are recorded.
- Must be able to complete all position specific tests according to department standards.
- Ability to answer phones.
- Ability to work with money.
REQUIRED EDUCATION AND EXPERIENCE
- Education – Ability to read and write English.
- Experience – One year experience in related field preferred.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Comprehensive Benefits Package
We offer a competitive and comprehensive benefits package designed to support your well-being, personal growth, and work-life balance, including:
We offer a competitive and comprehensive benefits package designed to support your well-being, personal growth, and work-life balance, including:
- 401(k) Matching to help you plan for your future
- Comprehensive Health Insurance (Medical, Dental, and Vision)
- Global Hilton Travel Discounts for leisure and business travel
- Generous Paid Time Off for personal and vacation time
- Exclusive Discounts on spa services and dining at our property
- 100% Tuition Remission at Regent University, with a 25% tuition discount for spouses and dependents
- Complimentary Employee Meals during shifts
- Career Growth: opportunities for advancement, skill development, cross-departmental experience, and networking, all within a dynamic and supportive work environment
Why Join Us?
At Founders Inn and Spa, we’re more than just a workplace—we’re a community dedicated to delivering exceptional guest experiences. Joining our team means becoming part of an organization that values your growth, supports your development, and offers opportunities for advancement. With a focus on teamwork, innovation, and a positive work environment, we empower you to bring your best self to work every day. If you’re passionate about hospitality and ready to make a difference, we’d love for you to be part of our team.