What are the responsibilities and job description for the Temporary Benefits Coordinator - Overland Park position at Lockton?
TEMPORARY BENEFITS COORDINATOR
Lockton On Call (LOC) | Seasonal Open Enrollment Support
$20/hour Non-Bilingual | $23/hour Bilingual
Temporary Assignment: Late September – Early December 2026
8-hour shifts scheduled between 7:00 a.m. – 6:00 p.m.
Help Employees Navigate Open Enrollment with Confidence
Lockton is seeking Temporary Benefits Coordinators to join our Lockton On Call (LOC) team for the busy Open Enrollment season. This is a great opportunity for customer-focused professionals who enjoy helping others, solving problems, and working in a fast-paced environment.
In this role, you will provide administrative and employee support related to benefit programs and help employees understand their benefit options during Open Enrollment.
What You'll Do
- Provide professional and responsive support related to Medical, Dental, Vision, Spending Accounts, STD/LTD, and voluntary benefits, including critical illness, hospital indemnity, and accident plans.
- Help employees understand new benefit plans, policies, and Open Enrollment updates.
- Support Open Enrollment activities, including team huddles, reviewing client materials, and communicating important updates to employees.
- Research benefit plans and respond to employee questions with accurate and timely information.
- Provide excellent customer service through phone and email interactions.
- Complete daily administrative tasks, including reviewing and entering information into HRIS and related systems.
- Escalate complex benefit questions or issues to senior team members when appropriate.
- Maintain confidentiality when handling employee benefit information and other sensitive data.
- Adapt to changing priorities and a fast-paced seasonal environment.
- Perform other duties as assigned.
What We're Looking For
We're looking for individuals who are:
- Customer-service focused and enjoy helping others.
- Strong communicators with excellent written and verbal communication skills.
- Highly organized with strong attention to detail.
- Comfortable managing multiple priorities in a fast-paced environment.
- Resourceful problem-solvers who know when to ask questions or escalate an issue.
- Comfortable using Microsoft Office and able to quickly learn new HRIS and benefits systems.
- Flexible and adaptable when priorities change.
- Professional and able to maintain confidentiality when working with sensitive employee information.
Must live in either the Kansas City, MO or Dallas, TX area.
Education & Experience
- High school diploma required.
- Previous experience in benefits, human resources, customer service, healthcare, insurance, or a related field is a plus.
Why Lockton On Call?
Open Enrollment is one of the busiest and most important times of the year for employee benefits. As part of the Lockton On Call team, you'll play an important role in helping employees get the information and support they need to make informed decisions about their benefits.
Salary : $20 - $23