What are the responsibilities and job description for the Funeral Home Funeral Arranger position at Foundation Partners Group?
We are seeking a Funeral Arranger to support our Chico Market (Brusie Funeral Home and Affordable Mortuary).
The Funeral Arranger interacts directly with client families, making all arrangements, handling all aspects of the service, and ensuring the client's family receives a flawless experience that captures, acknowledges, and shares the life purpose of their loved one.
Overview & Responsibilities
The Funeral Arranger interacts directly with client families, making all arrangements, handling all aspects of the service, and ensuring the client's family receives a flawless experience that captures, acknowledges, and shares the life purpose of their loved one.
Overview & Responsibilities
- Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies, in a professional, organized and caring manner consistent with company policies and procedures
- Confirms authorization to proceed with the service arrangements
- Retains heritage and grows market share through active involvement with the community, religious and other organizations
- Ensures client families are informed of special recognition and services available for veterans and ensures the delivery of selected recognition and services
- Drives funeral vehicles as needed
- Assists at the chapel, church services, and cemetery
- Delivers flowers, caskets, urns, photos, and other personal keepsakes or mementos of client families
- Sets up and removes chairs, properly caring for and storing these items
- Provides aftercare in the absence of the Family Service Counselor
- Provides information on insurance, health benefits, and pension
- Shares pre-need referrals with Family Service Advisors
- Ensures adherence to all applicable professional, municipal, provincial/state, and federal licensing authorities, rules, and regulations
- Completes and accurately prepares all documents related to services, cremations, maintenance, and any other type of data entry
- Assists with general office duties, including answering phones and preparing reports as necessary
- Assists with the maintenance of vehicles, the facility, and property
- Receives caskets and other funeral home supplies as well as stock inventory
- Performs other duties as assigned
- High school diploma or equivalent
- Experience as a funeral assistant is preferred
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
- Availability to work on-call weekdays and weekends as needed
- Strong communication skills and high levels of compassion and integrity
- Ability to multi-task and set priorities while being detail-oriented
- Ability to lift 100lbs safely
- Valid state-issued driver's license with a clear driving record