What are the responsibilities and job description for the Funeral Director / Embalmer in Training position at Foundation Partners Group?
The Funeral Director in Training will interact with licensed funeral directors to learn first-hand about the funeral director's career.
Overview & Responsibilities
Overview & Responsibilities
- Preforms or works directly with the public
- Greets families and guests
- Answers calls in a timely fashion from a multi-line phone system
- Cleans and maintains the preparation room and its supplies
- Processes and maintain at-need and pre-need case files
- Assists with embalming, dressing, cosmetizing, and casketing of the deceased
- Transfers deceased from place of death to funeral home and crematory
- Enters vital information into software systems
- Processes files from start to finish, including filing flag forms, completing trust account forms, ordering death certificates, etc.
- Provides both standard and customized service materials
- Releases urns, service materials, personal property, and flags to families
- Updates list of family members to contact for information
- Responds to emails efficiently and timely
- Stocks and organize urns
- Places obituaries for families in the newspaper, social media, and website
- Responds and attends to inquiries as required
- Performs other duties assigned
- High school diploma or equivalent
- Currently enrolled in or have completed an accredited mortuary science program
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
- Self-motivated and energetic
- Strong verbal and written communication skills
- Caring, empathetic, and committed to providing best-in-class service to customers
- Sensitivity and knowledge of different philosophical systems and religions
- Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
- Valid state-issued driver's license with a clear driving record