Delivery Manager

About The Job

The Delivery Manager is dedicated to managing delivery of low and medium complexity functional projects. By exercising strong analytical, planning, and organizational skills, this role navigates teams to address multiple competing demands for successful delivery of project goals. The role relies on a blend of traditional project management practices with an Agile development approach for Foundation Medicine's complex enterprise-level projects. This role, using the right balance of agility and predictability helps Foundation Medicine be efficient both with new releases and with product enhancements that are transforming cancer care.

Key Responsibilities

• Team Operations:
• Work closely across the R&D function, Engineering, REP, and other cross-functional stakeholders to ensure priorities are aligned with organizational goals.
• Identify team commitments and execute upon initiatives to ensure that teams are delivering upon their commitments.
• Ensure strict adherence to the Software Development Life Cycle (SDLC) and Definition of Done (DoD).
• Partner with the teams in identifying and removing roadblocks.
• Delivery Planning and Release Management:
• Oversee and organize different project aspects within engineering, including timelines, schedules, and scope.
• Collaborate with Product, Engineering, REP, and other key stakeholders to define release scope, ensure quality, and schedule regular and timely deliveries.
• Track project status and lead project status and working meetings at established intervals.
• Contribute to defining and tracking key performance indicators (KPIs) to measure the success of project deliveries.
• Manage risk mitigations and issue resolution as they arise.
• Manage expectations of cross-functional stakeholders, including senior leadership.
• Perform delivery planning for assigned projects.
• Demonstrate a creative approach to problem-solving that addresses details and maintains the ‘big picture’ view.
• Act as point of contact for major incidents, ensuring rapid assessment, response, and resolution.
• Conduct regular project status meetings with stakeholders and internal teams to provide updates, address concerns, and manage engineering expectations.
• Represent projects to all stakeholders throughout the lifecycle of delivery.
• Proactively identify opportunities for process improvements and recommend strategies to optimize delivery.
• Regulatory Compliance:
• Monitor program execution to ensure that all parts adhere to regulatory components and requirements established by The International Electrotechnical Commission, the International Organization for Standardization, Food and Drug Administration, and other regulatory bodies.
• Serve as SME of regulated software validation process, ensuring that software validation requirements are satisfied, and validation process is constantly improving.
• Shepherd validation documentation process, collaborating with relevant teams to produce high quality documentation and maintain compliance.
• Other related duties as assigned.
  

Qualifications

Basic Qualifications:

• Bachelor's Degree in a life science, engineering, computer science, business, or mathematics
• 3 years of experience managing software development projects with cross-functional teams, as a scrum master, project manager, or release manager
  
  

Preferred Qualifications

• Certified Agile Practitioner (PMI-ACP), Advanced Certified Scrum Master (A-CSM, PSMI), Advanced certified scrum product owner (A-CSPO) or Project Management Professional (PMP) credentials or equivalence
• 3 years of experience using SCRUM/Agile methodologies with enterprise-level application development projects
• 2 years of experience developing software in a regulated environment, preferably FDA regulated
• Expertise using Agile Project management tools such as Jira/Confluence, EazyBI or equivalent, SmartSheet, Lucidchart, and all the Microsoft Office suite of tools
• Experience working with geographically dispersed scrum teams with 5-9 team members
• Demonstrated experience working within shifting priorities for successful execution of goals
• Demonstrated strong understanding of diverse agile frameworks, such as: Scrum, Kanban, and SAFe
• Ability to work well under pressure while maintaining a professional demeanor
• Demonstrated attention to detail and strong organizational skills
• Excellent verbal and written communication skills
• Agreement to maintain confidentiality regarding sensitive company, employee, and proprietary data and information
• Commitment to reflect Foundation Medicine’s values: Integrity, Courage, and Passion
  
  

The expected salary range for this position based on the primary location of Boston, MA is $85,360 - $106,700 per year. The salary range is commensurate with Foundation Medicine's compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for Foundation Medicine's benefits.