What are the responsibilities and job description for the Associate, People Operations position at Foundation Medicine?
About The Job
The People Operations Associate provides day-to-day HR administrative support and assists in processing employee transactions across the employee lifecycle, including hiring administration, onboarding, relocation, compliance, promotions, transfers, and terminations. This role plays a key part in delivering a high-quality, efficient employee experience.
Key Responsibilities
Basic Qualifications:
The People Operations Associate provides day-to-day HR administrative support and assists in processing employee transactions across the employee lifecycle, including hiring administration, onboarding, relocation, compliance, promotions, transfers, and terminations. This role plays a key part in delivering a high-quality, efficient employee experience.
Key Responsibilities
- Ensuring a Positive FMI Employee Experience
- Respond to employee inquiries in a timely and professional manner, providing guidance on People Team processes and policies
- Serve as a first point of contact for employees’ questions, escalating more complex issues as needed
- Provide day-to-day administrative and operational support to the People Team and assigned client groups
- Employee Transactions & People Team Operations Support
- Support the maintenance of employee records in HR systems, including updates related to promotions, transfers, manager changes, salary changes, and terminations
- Assist with onboarding activities, including background checks, I-9 verification, and new hire data entry
- Prepare standard employee documentation such as verification letters
- Provide administrative support for programs such as immigration, relocation, and mobility, as needed
- Data Accuracy and Reporting
- Maintain accurate and confidential employee data in accordance with company policies and data privacy standards
- Perform data entry and audits to ensure consistency across HR systems
- Support basic reporting requests and assist in gathering information for audits under supervision
- General Support and Continuous Improvement
- Assist with job description administration
- Help organize and maintain electronic personnel files, including routine audits and record retention processes
- Identify opportunities for process and experience improvements
- Monitor and respond to People Operations shared inboxes and communication channels (e.g., email, Slack, ServiceNow)
- Support additional People Team projects and tasks as assigned
Basic Qualifications:
- Bachelor’s Degree, or equivalent combination of education and relevant experience
- 0–2 years of experience in human resources, administrative, customer service, or related fields (internships included)
- Proficiency in Microsoft Office Suite
- Ability to handle sensitive and confidential information with professionalism
- Experience working with HR systems (e.g., Oracle) or similar platforms
- Strong communication and organizational skills with a high level of attention to detail
- Demonstrated customer service skills with a proactive, “can-do” approach
- Ability to work effectively in a fast-paced, dynamic environment
- Commitment to reflect FMI’s values: Integrity, Courage, and Passion
Salary : $63,000 - $75,000