What are the responsibilities and job description for the Dental Receptionist position at Foundation Dental Specialists?
We are currently seeking a motivated and organized Front Office Coordinator to join our dental team. As the first point of contact for our patients, you will play a vital role in ensuring a positive experience from the moment they walk in the door. If you are detail-oriented, customer-focused, and thrive in a fast-paced environment, we encourage you to apply.
Responsibilities:
- Appointment Scheduling: Efficiently schedule and confirm appointments using dental software, ensuring optimal utilization of the dentist's schedule.
- Insurance Verification: Verify patient insurance coverage, process claims, and assist patients with insurance-related inquiries.
- Payment Processing: Process payments, and reconcile accounts accurately.
- Patient Communication: Answer phone calls, respond to emails, and address patient inquiries in a professional and timely manner.
- Record Keeping: Maintain patient records and update information in electronic health records with attention to detail and confidentiality.
- Office Organization: Keep the front desk area clean, organized, and stocked with necessary supplies.
- Team Collaboration: Coordinate with other members of the dental team to ensure seamless patient care and office operations.
Requirements:
- Previous Experience: Proven experience in a dental front office role is preferred.
- Computer Skills: Proficiency in dental software systems for appointment scheduling, billing, and record keeping.
- Communication Skills: Excellent verbal and written communication skills, with a friendly and professional demeanor.
- Customer Service Excellence: Strong customer service orientation with a commitment to providing exceptional patient care.
- Organization and Multitasking: Ability to prioritize tasks, manage multiple responsibilities, and maintain accuracy in a fast-paced environment.
- Team Player: Collaborative attitude with the ability to work effectively as part of a team.
- Adaptability: Willingness to adapt to changing priorities and handle unexpected situations with composure.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Pasadena, CA 91101 (Required)
Ability to Relocate:
- Pasadena, CA 91101: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $23