Receptionist

About Us

Company Overview

Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conjunction with Unified Door & Hardware Group (UDHG), a premier provider of commercial door, frame, and hardware solutions, FBM supports a broad range of construction and architectural projects nationwide.

Together, FBM and UDHG's 8,000 Team Members are committed to operational excellence, innovation, and employee development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse markets. As the organization continues to grow and evolve following the recent acquisition by Lowe's, we are investing in strong, forward-thinking talent to support our long-term success.

Overview

Position Overview

At Foundation Building Materials (FBM), the Receptionist plays a crucial role as the first point of contact for visitors, clients, and employees. This position is responsible for front desk operations, providing excellent customer service, and ensuring a welcoming environment. The Receptionist handles a variety of administrative tasks including answering phones, directing inquiries, scheduling appointments, mail receipt/distribution, and maintaining the reception area. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Responsibilities and Qualifications

Key Responsibilities

Front Desk Management

• Greet and welcome visitors in a friendly and professional manner, either by phone or in person
• Answer and direct incoming phone calls to the appropriate departments or branches
• Notify team members of visitor arrivals and ensure prompt attention
• Maintain the reception area's cleanliness and tidiness
• Oversee sign-in sheets and ensure visitors follow check-in procedures

Administrative Support

• Manage conference room calendars and guest security badges
• Support administrative tasks such as photocopying, filing, and scheduling meetings
• Assist with office supply management, including ordering and inventory control
• Restock breakrooms with general supplies, snacks, and beverages as needed
• Provide general information and assistance to guests while maintaining updated directories

Communication & Coordination

• Handle inquiries and requests with tact and efficiency, escalating when necessary
• Coordinate courier services and manage deliveries
• Sort and distribute incoming mail and packages
• Maintain communication with various departments to ensure smooth operations

Safety & Security

• Monitor and ensure the proper use of guest security badges
• Maintain awareness of visitor traffic and report any suspicious activity
• Support adherence to safety protocols at the front desk and throughout the office

Additional Responsibilities & Miscellaneous

• Perform other duties as assigned to support administration and corporate objectives

Qualifications

• Previous experience in a receptionist, administrative, or customer service role preferred
• Familiarity with office management procedures and basic accounting principles is a plus
• Excellent verbal and written communication skills; bilingual capabilities (Spanish) preferred
• Strong interpersonal skills with a customer-oriented attitude
• Ability to multitask and manage time effectively in a fast-paced environment
• Strong organizational skills with keen attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., printers, scanners)
• Professional demeanor and positive attitude
• Ability to work independently and as part of a team
• High level of integrity, reliability, and confidentiality
• Ability to remain calm and efficient under pressure
• High school diploma or equivalent required; additional qualifications in office administration are a plus

Compensation and Benefits

Reports To

{Enter the Direct Supervisor's Title}

Compensation

The listed pay range reflects the expected base rate for this position. Within the range, individual pay may vary based on experience, qualifications, and work location within state. This is a full-time position with competitive pay and benefits.

• Base: $20.00 - $23.00 per hour
• Bonus: 5% Target Bonus
• Total Compensation (Base Bonus): The successful candidate could reasonably expect a Total Compensation Package in the range of $43,680 - $52,624
• Equity: This role is not eligible for equity opportunities, awards or grants.

Benefits

At FBM, we're committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:

• Medical, Dental and Vision plans with leading national providers
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Company Provided Basic Life and Accident Death & Dismemberment (AD&D)
• Voluntary Life and Accidental Death & Dismemberment (AD&D)
• Critical illness, Hospital Indemnity, Accident Coverage
• Legal Insurance Plan
• Paid Time Off (PTO) & Paid Company Holidays
• 401(k) plan with generous company match

Statements

Equal Opportunity Employer

Foundation Building Materials is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are made without regard to race, color, religion, sex, pregnancy (including childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at Talent@myfbm.com.

Posting Period

This job will be posted for at least 5 days, starting on the initial post date reflected above.

Salary Range

Min: USD $20.00/Hr., Max: USD $23.00/Hr.