Customer Development Representative

Sales Growth

• Proactively conduct outbound calls to prospective and existing customers to generate leads, follow up on inquiries, and close sales
• Drive sales by identifying customer needs, recommending appropriate building material solutions, and negotiating pricing and terms
• Increase penetration within existing customers by increasing the number of categories sold
• Consistently achieve and exceed monthly and quarterly sales goals, contributing to overall team and company revenue targets

Customer Management

• Establish and maintain strong relationships with key decision-makers, understanding their business challenges and objectives
• Utilize CRM to manage customer interactions, record sales activities, and update customer information accurately and frequently
• Create and manage sales pipeline, ensuring timely follow-ups and lead progression through sales cycle
• Ensure seamless customer experiences through collaboration with outside sales, product specialists, and logistics
• Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a professional demeanor
• Manage time effectively to balance prospecting, follow-ups, and administrative tasks while maintaining a high level of productivity

Corporate Initiatives and Sales Support

• Stay informed about industry trends, product specifications, customer feedback, and competitive offerings to effectively position our products
• Provide support and guidance to customers regarding product selection, specifications, and applications
• Collaborate with internal teams, regularly interacting with sales, marketing, and product teams
• Actively participate in sales meetings, training sessions, and workshops to enhance sales skills

Data Analysis and Performance

• Interpret and analyze KPI dashboards and sales reports to improve sales performance
• Provide feedback and recommendations to management based on performance analysis and market trends

Additional Responsibilities & Miscellaneous

• Perform other duties as assigned to support Customer Development and corporate objectives

• High school diploma or equivalent required; Bachelor’s degree in Business, Marketing, or a related field preferred
• Minimum of 2-3 years of experience in inside sales, outbound calling, or customer-facing roles
• Proficiency with CRM system, sales tracking tools, and general computer literacy
• Excellent communication and interpersonal skills, with the ability to build customer relationships
• Strong sales and negotiation skills with a track record of achieving or exceeding sales targets in a competitive environment
• Strong understanding of sales processes, including lead generation, pipeline management, and closing techniques
• Self-motivated and results -oriented with a proactive approach to sales and business development

• Base: $24.03 - $26.44 per hour
• Commission Eligibility: Yes
• Commission Structure: $1,700–$2,000 per month for the first 6 months while building a book of business.
• Total Compensation (Base Commission): The successful candidate could reasonably expect a first-year Total Compensation Package in the range of $60,182 – $66,995, based on base pay plus the initial 6-month commission support.
• Job Type: Full-Time

• Medical
• Dental
• Vision
• HSA/ FSA plans
• Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
• Critical illness, Hospital Indemnity, Accident Coverage
• Legal Insurance Plan
• Paid Time Off & Paid Holidays
• Generous 401(k) plan with company match

Foundation Building Materials is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals. We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered. All employment decisions are made without regard to race, color, religion, sex, pregnancy (including childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job. If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at Talent@myfbm.com.