Behavioral Interventionist Coordinator

BI COORDINATOR

Job Category: Behavioral Interventionist Program

Job Status: Full-time

Reports to: Behavioral Interventionist Program Manager

Job Summary:
The BI Coordinator provides supervision to frontline staff employed in the Behavioral Interventionist program.

Responsibilities: Primary responsibilities include but are not limited to:

Administrative Leadership & Management (in partnership with the Program Manager)

• Responsible for employee satisfaction within the In-Home Behavioral programs. Strive to build a strong sense of team within the department

• Ensure frontline staff are given proper support and advocacy

• Attend job fairs and promote direct-service staff opening

• In collaboration with the Hiring Coordinator, conduct interviews, and participate in the on-boarding process

• Plan and execute training for all new hires in the program

• Coordinate, in collaboration with Family Coordinators, Program Manager, and the training department, training requirements and training opportunities and needs for direct-service staff

• Prepare and facilitate BI Monthly meetings

• Collaborate with Family Coordinators and Directors to conduct client/staff matchings

• Complete all Staff Profiles to be used for matching families with staff

• Conduct individual phone supervisory conferences at least monthly, and face-to-face conferences quarterly, with the goal of on-going evaluation of the Behavioral Interventionists’ work product. Any noted concerns (i.e. work performance or client issues) need to be communicated with the Program Manager within twenty-four (24) hours of report

• Complete BIs 90-Day and Annual Evaluation processes

• Provide in-home observation shifts to BI staff every six (6) months

• Track all missed shifts and check shift note completion on a daily basis

• Partnership with Family Coordinators to
  facilitate family/staff meetings as issues arise

• Attend team meetings of clients when requested

• Partnership with the Program Manager to complete necessary corrective actions and terminations

• Update family/staff schedule in SAM, electronic health record to reflect hours being utilized as needed

• Update and track employee timecards in the payroll system

• Provide support to Behavioral Interventionists during OHI Investigations

• Participate as an active team member with colleagues of all demographics in order to effectively and efficiently serve clients

• Maintain contact and relationship building with other partner agencies and community stakeholders

• Maintain strong, open communication with colleagues and direct supervisor regarding services delivered, concerns or questions

• Work collaboratively with branch office(s) to ensure program fidelity

• Maintain CPR/First Aid certification

• Attend
  trainings as required for ongoing professional development

Outcome Planning/PQI

• Complete agency reports and statistics as needed or assigned

• Ensure procedures are in place to track and report program outcomes and quality assurance

• Ensure all resource provider files are in compliance with requirements

• Partnership with the Program Manager to complete Critical Incident Reports and reviews as necessary

• Partnership with Family Coordinators to complete all Incident Report Reviews within 2 business days of an incident report being completed.

Qualifications & Preferred Skills

• Master’s Degree (or Bachelor’s Degree plus two (2) years of experience working in non-profit social service agencies) in social work, psychology, public administration, or a related human services field

• Previous experience working with at-risk populations required

• Familiarity with the child welfare system

• Demonstrated resourcefulness in setting priorities, proposing new ways of creating efficiencies, and guiding investment in people and systems

• Core understanding of program development, implementation and evaluation

• Outstanding organizational and planning skills

• Solid commitment to the principles of support and advocacy for foster and adoptive families

• Strong verbal communication skills and demonstrated ability to write clearly and persuasively

• Demonstrated leadership ability, team management, and interpersonal skills. Must have ability to quickly establish rapport and build trust

• The aptitude to collaborate and advocate for positive outcomes, using excellent interpersonal skills in multi-disciplinary, diverse, and dynamic professional teams

• Flexible and a self-starter; multi-task while also being highly detail-oriented while meeting all deadlines.

• Work as a necessary part of a team effort with colleagues of all demographics

• Model ethical and professional behavior at all times

• Participate in ongoing meetings/professional memberships and trainings as required by the Program Director/President

• Experience working with marginalized communities with a nuanced understanding of systemic oppressions

• Flexibility and adaptability; shift styles to fit the needs of a wide range of cultures, people, and organizations

Compensation & Benefits

• Compensation commensurate with experience

• Comprehensive benefits package including:

• Highly-competitive health plan

• Health Reimbursement Account (HRA) with generous employer contribution

• Life insurance and long-term disability provided at no cost to employee

• Voluntary life and short-term disability options available

• 403(b) retirement plan with up to a 6% employer match

• Flexible Spending Account with medical expense and dependent care options

• Employee Assistance Program

• Generous paid time off and holidays

FosterAdopt Connect does not and shall not discriminate on the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and members.

Employee Name Printed:
______________________________

Employee Signature: _______________________________ Date: _______________________