What are the responsibilities and job description for the Bilingual Customer Service Representative for Insurance Agency position at Foster & Witmer?
Bilingual Customer Service Representative
Are you looking for career not just a job! Join the Foster & Witmer team. As a team member, you will be a critical part of a well-established, client-driven organization that strives for excellence.
We are looking for an energetic, self-motivated, detail-oriented person who speaks fluent English and Spanish to provide excellent customer service to our Auto, Home and Business Insurance Clients. Working in person, in a non-corporate environment fosters education, camaraderie and face-to-face customer experience.
Job Type: Full-time, M-F 8:00am – 5:00pm - In Office Position
Base Salary Range: $15 - $18 an hour based on experience
Responsibilities:
- Translate for and assist Spanish speaking customers
- Assist customers by phone, mail, email and in person
- Review and send out policies
- Take Payments
- Prepare Certificates of Insurance
- Assist clients with Audits and Inspections
- Maintain and document records
- Work office hours of M-F, 8-5
Qualifications:
- Must be fluent in English and Spanish
- Must have or be willing to obtain a Georgia P&C Insurance License
- Be a initiative-taker with a sense of urgency
- Ability to prioritize and multitask
- Positive and professional demeanor
- Effective written and verbal communication skills
- Previous experience in Insurance a plus
- Solid knowledge and understanding of basic mathematical skills
Benefits:
- Paid Time Off
- Hands on Training
- Health Insurance
- Life Insurance
- Supplemental Insurance Benefits
- 401K with 4% Match
- Employer sponsored licensing and education
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Language:
- Spanish (Required)
- English (Required)
License/Certification:
- P&C Insurance License (Preferred)
Work Location: In person
Salary : $15 - $18