What are the responsibilities and job description for the SALES & MARKETING / ADVERTISING SUPPORT SPECIALIST position at Foster Babcock & Associates?
Overview
SALES & MARKETING / ADVERTISING SUPPORT SPECIALIST
Automotive Aftermarket Manufacturer’s Representative Agency
Foster Babcock & Associates | Kansas City, Missouri
About the Position
Foster Babcock & Associates is seeking a highly organized, analytical, and self-motivated individual to join our team as a Sales & Marketing / Advertising Support Specialist.
This is a diverse, hands-on position within a small business that requires knowledge of the automotive aftermarket industry and the ability to manage multiple responsibilities. The role combines sales support, data analysis, advertising and promotional performance reporting, inventory and shipping analysis, and vendor dispute resolution.
The ideal candidate is disciplined, detail-oriented, technologically proficient, and comfortable working independently. This individual must be able to analyze information, identify problems and opportunities, take initiative, and follow issues through to resolution.
Working closely with the company owners, this person will play an important role in evaluating business performance, supporting marketing initiatives, and resolving discrepancies involving manufacturers, vendors, and warehouses.
Key Responsibilities
Data Analysis & Reporting
For the manufacturers and suppliers we represent
- Retrieve and analyze reports from internal databases and business reporting systems.
- Evaluate advertising performance and the effectiveness of promotional programs and advertised specials.
- Analyze sales data, promotional results, and return on advertising expenditures.
- Prepare reports, identify trends, and present findings and recommendations to management.
- Identify opportunities for improvement and areas requiring further investigation.
Inventory, Shipping & Fulfillment Performance
For the manufacturers and suppliers we represent
- Analyze shipping performance, fill rates, inventory accuracy, and order fulfillment.
- Identify recurring shipping issues, inventory shortages, and fulfillment problems.
- Investigate whether specific SKUs are contributing to shortages or reduced fill rates.
- Research discrepancies between purchase orders, shipment records, and warehouse receiving documentation.
- Monitor performance trends and provide analysis to help improve inventory and fulfillment results.
Marketing & Promotions
- Assist with planning, coordinating, and monitoring marketing and advertising promotions.
- Track promotional budgets, spending, and related expenditures.
- Analyze promotional results and evaluate program effectiveness.
- Maintain accurate records of marketing activities, budgets, and expenses.
- Recommend improvements based on sales performance and promotional data.
Dispute Resolution & Vendor Coordination
For the manufacturers and suppliers we represent
- Investigate reported product shortages when company records indicate that orders were shipped in full.
- Research and dispute fill-rate penalties, chargebacks, or fines when warehouse receiving records appear inaccurate.
- Review shipment documentation, inventory reports, and other supporting records to substantiate discrepancies.
- Communicate with manufacturers, vendors, warehouses, and internal stakeholders to resolve issues.
- Track open disputes, follow up as needed, and maintain complete documentation through resolution.
Required Skills & Qualifications
- Knowledge of the automotive aftermarket industry.
- Strong analytical, critical-thinking, and problem-solving skills.
- Ability to work independently, exercise good judgment, and take initiative.
- Excellent attention to detail and commitment to accuracy.
- Proficiency in working with databases, spreadsheets, and business reports to extract and analyze information.
- Strong organizational skills and the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Strong computer skills and the ability to learn new software and technology.
- Ability to work effectively in a small-business environment where responsibilities are varied and priorities may change.
Preferred Qualifications
- Advanced Microsoft Excel skills and experience analyzing business data.
- Familiarity with inventory management, logistics, supply-chain metrics, and order fulfillment.
- Experience resolving vendor, warehouse, shipping, or receiving discrepancies.
- Experience analyzing advertising, marketing promotions, and promotional budgets.
- Experience with databases, reporting systems, and business analytics.
- Ability to manage multiple projects and competing deadlines.
Computer Software Requirements
- Microsoft Excel: Advanced proficiency
- Microsoft Word: Advanced proficiency
- Microsoft PowerPoint: Advanced proficiency
What This Role Is Accountable For
The successful candidate will be responsible for delivering:
- Accurate and meaningful analysis of advertising and promotional performance.
- Timely identification of inventory, shipping, and fulfillment issues.
- Thorough investigation and resolution of vendor and warehouse discrepancies.
- Reliable reporting and actionable recommendations to support management decisions.
- Organized documentation and consistent follow-through on outstanding issues.
About Foster Babcock & Associates
Foster Babcock & Associates is a manufacturer’s representative agency specializing in the automotive aftermarket industry. We represent a variety of automotive manufacturers and provide sales, marketing, business analysis, customer service, and training support.
We are a small business seeking a dependable, resourceful individual who takes ownership of their work and enjoys contributing to multiple areas of the business.
Position Details
- Position: Full-Time
- Location: River Market area of Downtown Kansas City, Missouri
- Work Environment: In-office position
- Parking: Free parking available
- Benefits: Vacation, health benefits, and retirement plan
- Salary: Based on experience; discussed during the interview process
This position is ideal for someone who enjoys variety, takes pride in solving problems, and is comfortable moving between data analysis, marketing support, operational reporting, and vendor coordination throughout the workday.
This job description is not intended to be, nor should it be construed as, an all-inclusive list of all responsibilities, skills, relationships, or working conditions associated with the position.
To Apply
Please contact:
Brenda Babcock, Vice President
Foster Babcock & Associates
brenda@fosterbabcock.com
Benefits:
- 401(k) matching
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person