Project Manager (Automation)

About ForwardX:

ForwardX Robotics is a leading developer of AI-empowered mobile robotics for the manufacturing, logistics, and retail industries. Offering a wide range of vision-first Autonomous Mobile Robots (AMRs) and intelligent fleet management software, ForwardX’s solutions help supply chain operations automate material handling tasks in their facilities, from warehouses to production floors. Developer of the most intelligent AMRs on the market, ForwardX’s core competencies include computer vision, machine learning, and advanced robotics. With a huge need in the global market for our solutions and massive market potential, ForwardX is looking for a talented professional to join our US team as a Sales Engineer.

Job Description:

• Successfully implement mobile robot fleets by leading on-site deployment projects and overcoming challenges related to robot deployment.
• Build strong, lasting relationships with client stakeholders—from warehouse managers and technical engineers to executives—by focusing on and achieving project milestones.
• Ensure clients achieve user proficiency and a high level of technical self-sufficiency through in-depth on-site training and troubleshooting.

Responsibilities:

• Lead the creation and communication of detailed project plans for on-site robot deployment, including hardware, software, and network planning.
• Manage relationships with various client-side stakeholders through close communication and expectation management before, during, and after the on-site implementation of ForwardX solutions.
• Lead on-site implementation—from environmental and network setup to robot hardware and software configuration—by executing structured plans according to agreed-upon steps and overcoming unforeseen challenges.
• Optimize on-site solutions post-launch by executing established improvement protocols and trial-and-error methods to meet and exceed service-level agreements.
• Develop and deliver a detailed, localized training program for client personnel, ranging from equipment managers to frontline robot operators, including documentation.
• Document, analyze, and internally communicate detailed logs of on-site implementation activities to ensure continuous improvement.

About You:

Skills & Qualifications:

• Bachelor’s or Master’s degree in robotics, engineering (industrial or mechanical), computer science, or a related field.
• 2 years of experience in automated material handling equipment and solutions, advanced automation, robotics, or optimization in manufacturing and warehousing.
• 1 years of project management experience in a technical context, such as IT or complex professional system setup.
• Strong experience with ROS, Linux/Ubuntu, MySQL, and CAD software.
• General knowledge of VPNs, firewalls, and routers.
• Excellent written and verbal communication skills in Mandarin and English

Core Values:

• Systematic Work – You thrive in structured processes or environments and strive to build and develop systems for your work and those around you.
• Entrepreneurial Spirit – You constantly seek solutions and understand the importance of individual effort in achieving results.
• Attention to Detail – You recognize that the difference between good and great lies in meticulousness.
• Curiosity – You’re unafraid to tackle unfamiliar tasks, asking questions, conducting independent research, and seeking clarity.
• Strong Accountability – You take ownership of your team’s outcomes and understand the impact of your contributions.
• High Motivation – You are self-driven and inspire those around you to meet the high standards you set for yourself and others.
• Versatility – You are experienced in delivering high-quality work under tight deadlines and actively strive to meet and exceed set goals.

Job Type: Full-time

Pay: $10,000.00 - $13,000.00 per year

Benefits:

• Dental insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• Monday to Friday