What are the responsibilities and job description for the FSET Outreach Specialist position at Forward Service?
Grow with Purpose at Forward Service Corporation (FSC)
& Make a lasting impact on your community.
Forward Service Corporation (FSC) is a nonprofit organization dedicated to empowering individuals to overcome barriers, achieve financial stability, and reach their full potential. Since our founding in 1979, we have provided workforce development, training, and supportive services across Wisconsin. Our work is guided by a people-first philosophy, a strong commitment to diversity and inclusion, and a belief that every person deserves the opportunity to thrive. If you’re looking for a career where you can make a true difference—and feel great doing it—this is the place for you.
Position: FSET Outreach Specialist
Location: 726 Pine St, Green Bay, WI 54301
Are you passionate about connecting people with life-changing opportunities? As an FSET Outreach Specialist, you'll serve as the face of our FoodShare Employment and Training (FSET) program, building relationships throughout the community and helping individuals access employment and training services that support long-term success. Your ability to engage, educate, and inspire will directly impact the lives of those we serve.
Position Overview – Key Responsibilities
(Full details available in the attached job description.)
- Build and maintain strong relationships with community organizations to increase awareness of the FSET program, develop referral partnerships, and expand program participation.
- Conduct outreach by contacting referred customers, promoting program services, organizing recruitment activities, and facilitating orientations and informational sessions.
- Support participant engagement by documenting outreach efforts, maintaining accurate electronic records, and serving as the first point of contact for questions about the FSET program.
Highlights of Employment at FSC
- Competitive starting wage: $23.09/hr
- $1/hour increase upon successful completion of training
- 13 paid holidays, including Juneteenth & Indigenous Peoples' Day
- Generous paid time off beginning at four weeks annually
- Comprehensive benefits package, including:
- HMO & Dental
- 100% company-paid Vision, Life, and Disability Insurance
- Matching 401(k) plan
- A professional environment with a strong culture of support and respect
Preferred Qualifications
- Associate's degree or equivalent work experience
- Minimum of two years' experience in customer service, workforce development, recruiting, staffing, sales, human resources, or a related field
- Excellent communication, presentation, organizational, and interpersonal skills
- Comfortable building community partnerships, conducting outreach, and presenting to groups
- Strong computer skills, including Microsoft Office
- Valid driver's license with an acceptable driving record
- A genuine commitment to helping others succeed
Apply Today
At FSC, you will find more than a job—you will find purpose. If you enjoy building relationships, connecting people with valuable resources, and making a meaningful difference in your community, we encourage you to apply.
At Forward Service Corporation we seek diversity. Differing perspectives lead to innovation. We are an equal opportunity employer and invite applications from candidates from all backgrounds. All qualified candidates will receive consideration for employment and promotion without regard to age, ancestry, arrest or conviction record, color, creed, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity or veteran status.
Salary : $23