What are the responsibilities and job description for the Administrative Assistant/Receptionist position at Forward Air?
The Administrative Assistant/Receptionist plays a vital role in ensuring smooth office operations by managing front desk activities and providing friendly, efficient support to staff and visitors. This position works closely with a large team and reports to various managers, including the Office Manager, Department Head, Operations Manager, or HR Manager. The role requires strong organizational skills and proficiency with scheduling tools like Outlook Calendar, Google Calendar, and other proprietary software.
Responsibilities
- Manage reception area and greet visitors professionally
- Handle customer interactions and provide phone support
- Coordinate appointments and maintain office scheduling
- Organize office space and manage supplies
- Oversee mail distribution and record keeping
- Assist visitors with inquiries and direct them accordingly
- Support office operations through efficient file management
Preferred Qualifications
- 1 years experience in administrative support roles
- High school diploma or equivalent
- Proficient in Microsoft Office Suite
- Experienced with calendar management tools
- Strong communication and phone etiquette skills
- Ability to multitask and manage time effectively
- Customer service oriented with data entry and file management skills
Salary : $20 - $30