Warehouse Associate

Job Description

Position: Warehouse Associate

Available Schedule: Sunday through Thursday, 5:00 AM - 1:45 PM

Compensation: $18.00 - $18.50 per hour

Job Description

Warehouse Associate is responsible for overseeing daily inventory control operations within the warehouse and supervising inventory team members to ensure accuracy, organization, and efficiency. This role ensures that all inventory activities are conducted in compliance with company policies and standard operating procedures, supporting both operational performance and client satisfaction. The warehouse associate collaborates closely with the Operations Manager and cross-functional teams to identify process improvements and maintain best practices in inventory management.

Core Responsibilities & Duties

• Perform daily cycle count tasks to the inventory team.
• Identify priority areas for cycle counts and ensure completion in a timely manner.
• Investigate major inventory discrepancies and investigate to resolve them.
• Perform and approve inventory adjustments in warehouse systems to ensure record accuracy.
• Oversee labeling, storage, and organization of inventory within all warehouse locations.
• Ensure the inventory control area and storage zones remain clean, organized, and compliant with safety standards.
• Manage and report key performance indicators (KPIs) related to inventory accuracy and performance.
• Support third-party audits and client-requested cycle counts or physical inventories.
• Collaborate with Customer Service and the Inventory Operations Manager on discrepancy reporting and resolution.
• Ensuring adherence to established SOPs and role expectations.
• Review material movements and transactions to identify process improvement opportunities.
• Assist with client Quality Control (QC) requests according to established procedures.
• Manage the internal picking error log and coordinate restocking of returned inventory.
• Ensure all inventory control staff follow company policies, procedures, and safety regulations.
• Report accidents or injuries immediately to management and HR with proper documentation.
• Submit Time & Attendance records accurately and on time.
• Promote respectful communication, teamwork, and professionalism within the department.
• Other duties as assigned.
  
  

Qualifications

• Minimum of 3 years of experience in inventory control or warehouse operations.
• Proven experience with cycle counting, reconciliations, and variance resolution.
• Proficiency in Microsoft Office 365 (Excel, Outlook, Word).
• Experience with Warehouse Management Systems (WMS).
• Strong understanding of inventory processes, metrics, and reporting.
• Excellent verbal and written communication skills.
• Ability to train, coach, and lead team members effectively.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.
• Must be flexible with scheduling and available to work overtime as business needs dictate.
• Ability to lift up to 50 lbs. and work on feet for extended periods in a fast-paced environment.
  
  

Skills

• Detail-oriented with strong analytical and problem-solving abilities.
• Effective leadership and team-building skills.
• Strong customer service and interpersonal communication skills.
• Ability to multitask and prioritize in a fast-paced, metric-driven environment.
• Commitment to safety, accuracy, and operational excellence.
• Self-starter with initiative and accountability.
  
  

Forward Air is an Equal Opportunity Employer

About Us

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 " Americas Most Trustworthy Companies " publication