Office Administrator - 2nd Shift

Job Description

Position: Office Administrator - 2nd Shift

Compensation: $17.25

Schedule: Sunday - Thursday 3pm - 11pm

Job Description

The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers.  These responsibilities may include clerical duties, filing, answering phone calls, responding to emails, assisting in driver training, and onboarding documents for inexperienced drivers.  Qualified candidates will have a strong ability to multi-task and a friendly demeanor.

Core Responsibilities & Duties

• Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services
• Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff
• Maximize office productivity through proficient use of appropriate software applications
• Establish uniform correspondence procedures and style practices
• Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records, and customer files
• Maintain contact with customers, ensuring a prominent level of customer satisfaction
• Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed
• Other duties as assigned
  
  

Qualifications

• Strong customer service skills with focus on performance recognition
• Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities
• Proficiency in planning written and verbal communications
• Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web-based applications, etc.)
• Excellent interpersonal skills both written and oral
• Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes
• Experience working in a transportation office environment a plus
• Make decisions and/or final recommendations which affect multiple departments
  
  

Skills

• Ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast-paced environment
• Strong verbal and written communication skills
• Experience with AS400 operating systems is a plus
• Transportation industry knowledge and experience is a plus
  
  

Forward Air is an Equal Opportunity employer.

About Us

Forward Air is a leading asset-light provider of transportation services across the United States, Canada, and Latin America. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. Forward also operates a full portfolio of multimodal solutions, both domestically and internationally, via Omni Logistics. Omni Logistics is a global provider of air, ocean, and ground services for mission-critical freight. We are more than a transportation company. Forward is a single resource for your shipping needs

We move freight, but we’re powered by people. Whether you’re in the warehouse, on the road, or behind the screen, every teammate keeps our global business in motion and brings logistics to life.