Air Import Agent

Job Description

Job Title: Air Import Agent

Available Schedule: Monday through Friday, 8 :00 AM - 5:00 PM

Compensation: $60,000-65,000 yearly

Job Summary

The Air Import Agent is responsible for reviewing and processing import transactions, including all related activities across multiple accounts. This role ensures timely coordination of shipments and compliance with industry regulations.

Responsibilities

• Coordinate all aspects of air import operations, including documentation preparation, data entry, tracing, costing, dispatching, and delivery arrangements.
• Track and trace all international import cargo and update shipment milestones in CargoWise.
• Communicate daily with airlines, vendors, truckers, customers, sales representatives, and overseas offices.
• Follow customer-specific Standard Operating Procedures (SOPs).
• Respond to internal and external emails and requests in a timely manner.
• Ensure compliance with all internal policies and external regulations.
  
  

Requirements

• 1–3 years of experience in international import operations.
• CargoWise experience preferred.
  
  

Skills

• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong attention to detail and excellent organizational skills.
• Positive attitude with a willingness to learn.
• Ability to work independently.
• Strong problem-solving skills.
  
  

#FWRD1

About Us

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 " Americas Most Trustworthy Companies " publication