What are the responsibilities and job description for the Front Office Coordinator position at Forum Health?
Forum Health is a nationwide network of medical providers and offices specializing in precision integrative and functional medical services.
We are looking for a full-time Front Office Coordinator to support our Akron(Fairlawn, OH) office.
The Front Office Coordinator provides outstanding customer service to patients and administrative support to our medical team in a fast-paced clinical environment. This position manages a high volume of patient interactions and phone calls. The role will be Monday-Friday, hours for this position may vary from 8:00am - 4:30pm OR 10:00am - 6:00pm.
Key Responsibilities:
· Greet Patients
· Answer incoming calls, faxes and emails
· Taking detailed messages for the Medical staff
· Provide each patient with excellent, personalized service
· Scheduling appointments
· Invoicing and inventory control
· Accounts Receivable
· Order fulfillment and shipping
· Patient documentation
Qualifications:
- High School Diploma/GED required
- Excellent customer service skills
- QuickBooks experience a plus
- Excellent phone etiquette
- Detail oriented
- Ability to Multitask
- Team Player
- Holistic Health experience a plus
- Excellent communication skills both verbal and written
- Comfortable with daily office and administrative duties
- Must be authorized to work in the United States without the need for sponsorship now or in the future
We are located at:
3634 West Market Street
Fairlawn, OH 44333
Employment is contingent upon the successful completion of a pre-employment background check and drug screening, in accordance with applicable federal, state, and local laws.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your email address?
Education:
- High school or equivalent (Required)
Experience:
- Medical office: 1 year (Required)
- Medical scheduling: 1 year (Required)
- Front desk: 1 year (Required)
- QuickBooks: 1 year (Preferred)
Ability to Commute:
- Fairlawn, OH 44333 (Required)
Work Location: In person
Salary : $17 - $19