What are the responsibilities and job description for the Credential & Licensing Manager position at Forum Health LLC?
Who We Are
At Forum Health, we?re not your typical healthcare practice. We?re passionate about helping people take control of their health through a preventative and integrative approach. Our patients aren?t just coming in for a quick fix?they?re looking for guidance, transformation, and lasting wellness. From nutrition to functional medicine and sexual health, we?re here to make a real difference.
Role Summary
The Provider Credentialing & Licensing Manager is the subject matter expert responsible for ensuring all Forum Health providers are fully licensed, credentialed, and compliant to practice in the states in which they operate. This role owns the end-to-end process for new provider licensure, ongoing renewals, and maintaining accurate tracking across all clinical providers.
This position requires exceptional attention to detail, strong communication, and the ability to proactively manage deadlines and compliance risks with limited oversight.
Key Responsibilities
Licensure & Credentialing Management
- Oversee the full lifecycle of provider licensing across multiple states, including applications, renewals, verifications, and compliance requirements.
- Ensure all new hires obtain required state licenses prior to their start or within established timeframes.
- Serve as the primary point of contact for regulatory boards, agencies, and internal leaders regarding provider licensure.
- Maintain a comprehensive and accurate database of all active, pending, and expired licenses for Forum Health providers.
Regulatory Compliance
- Monitor state-specific rules, regulations, and required documents for all provider types (MD, DO, NP, PA, RN, etc.).
- Ensure ongoing compliance with state licensing boards, scope-of-practice laws, and credentialing standards.
- Notify leadership proactively of upcoming expirations, risks, or delays.
Provider Onboarding Support
- Partner with the People Team and Operations to ensure providers are fully licensed prior to starting patient care.
- Provide clear communication and guidance to new hires regarding licensure steps and timelines.
Process Ownership & Documentation
- Develop and maintain SOPs for licensing and credentialing processes.
- Build and manage a centralized tracking system for licensure, renewals, CEU requirements, and compliance timelines.
- Recommend process improvements to increase efficiency and compliance.
Communication & Collaboration
- Collaborate closely with the People Team, Clinical Leaders, Operations, and Medallion support where applicable.
- Provide updates to leaders on licensing status, backlog, and issues impacting clinic openings or provider practice readiness.
Qualifications
- 3?5 years of experience in healthcare licensing, credentialing, or clinical compliance.
- Strong understanding of state licensing requirements for medical providers.
- Experience working with credentialing systems or provider enrollment platforms (e.g., Medallion, CAQH).
- Excellent organizational skills with the ability to manage high-volume information and deadlines.
- Strong communication skills and ability to work independently as the SME.
- Prior experience in multi-state licensing strongly preferred.
- Experience in functional medicine, integrative medicine, or multi-site healthcare a plus.
Key Competencies
- High accountability and ownership
- Exceptional attention to detail
- Process-driven and deadline-oriented
- Ability to anticipate issues and escalate appropriately
- Strong problem-solving and follow-through
- Professional and clear communication
Compensation & Benefits
- Salary: The annual base salary range for this position is $90,000 - $105,000. Annual base salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and or licensures. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations
- Location: Remote, US
- Benefits: 401(k), 401(k) matching, Health Insurance, Dental Insurance, Life Insurance, Vision Insurance, Paid Time Off
- Visa Sponsorship: Applicant must be authorized to work in the United States without the need for sponsorship now or in the future.
Why Join Us?
- Be part of a collaborative, supportive team that?s redefining healthcare.
- Get hands-on experience in integrative and functional medicine.
- Enjoy the chance to build meaningful patient relationships?not just treat symptoms.
- Work in a growing clinic where your skills and ideas really matter.
If you?re ready to bring your skills, compassion, and energy to a team that?s passionate about changing lives, we?d love to meet you
Salary : $90,000 - $105,000