What are the responsibilities and job description for the Assistant Executive Director position at Forum at Tucson?
The Assistant Executive Director supports the overall operations of the community and works closely with the Executive Director to ensure quality services, resident satisfaction, and efficient day-to-day operations. This role helps coordinate departments, supports team members, and contributes to a positive living environment for residents while maintaining compliance with applicable regulations and company standards.
What You’ll Do
- Support the Executive Director in the daily operations of the community
- Assist in coordinating and overseeing community departments, including dining, life enrichment, housekeeping, and maintenance
- Help ensure a high level of resident satisfaction and quality of services
- Support hiring, onboarding, training, and performance management of team members
- Assist in maintaining compliance with all applicable federal, state, and local regulations
- Help monitor budgets, expenses, and operational performance
- Serve as Manager on Duty and provide leadership presence throughout the community
- Act on behalf of the Executive Director in their absence as needed
- Support occupancy and resident retention efforts through positive resident and family engagement
- Assist with resolving resident, family, and team member concerns in a timely and professional manner
Qualifications
- Previous experience in senior living, hospitality, healthcare, or related field
- Prior leadership or supervisory experience
- Strong organizational, communication, and problem-solving skills
- Ability to manage multiple priorities and adapt in a fast-paced environment
- Working knowledge of state and local regulations related to senior living operations
- Proficiency with computers and standard business software
Preferred:
- Bachelor’s degree in Healthcare Administration, Business, or related field
- Experience in assisted living or independent living operations
- Assisted Living Manager license or ability to obtain as required by state regulations