Recruitment Specialist

Job description:

Fortz Legal Support started in 2015 and in a short time has grown into the nation’s premier full-service litigation support and court reporting firm. With a focus on innovative tech-based solutions and exceptional customer service, our team delivers creative solutions tailored to our clients' needs.

Someone who enjoys working with a team, exhibits excellent customer service skills, thrives in a fast-paced environment, and can effectively prioritize multiple responsibilities would be successful here.

Summary:

The Recruiting Specialist is responsible for recruiting and assigning resources (contractors) to assignments nationwide. This position plays a key role in work fulfillment and operational efficiency of the organization.

Essential Responsibilities:

• Recruit reporters, videographers, and interpreters to build an overall resource pool and to cover job assignments
• Assign resources to job assignments
• Negotiate contractor rates when needed         
• Request, store, and share with administrator resources’ W9s, rate sheets, notes, and specialties to maintain up-to-date contractor files         
• Schedule new litigation jobs (assignments) that come into shared or individual email inboxes        
• Review job information special requests, and notes for accuracy to ensure resources are prepared for court proceedings        
• Monitor the national scheduling inbox during regular business hours. Color code all emails you are working on        
• Assign and send confirmation emails to clients and resources providing status updates        
• Manage and update the availability calendar as needed        
• Follow-up with reporters post job for updates on late assignments        
• Document, update and review administrative processes in the SOP manual        
• Answer and direct phone calls
• Perform other duties as needed or assigned

Qualifications:

• Recruiting experience preferred
• Proven experience working in an office setting
• Data-entry
• High level of organization, attention to detail, problem-solving, critical thinking, and recollection
• Manage email and phone calls in a professional and timely manner
• Make judgment calls based on the information at hand
• The ability to work well under deadlines and pressure
• Flexible, adaptable, personable, and service-oriented
• Excellent grammar and writing skills
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and scanners
• Proficiency in MS Office Suite

Educational Experience: High School diploma or GED required

Physical Requirements:

· Office environment

· Sitting for extended periods of time

Travel Requirements: Minimal travel is required

Hiring Process: We will schedule a phone interview that should take 15-30 minutes. Should we both wish to move forward, we would invite you to our office for an in-person interview. You should allow for at least an hour.

Attire: Business casual, dress pants and shirt (collared or blouse; no t-shirts or sportswear), dress shoes.

Job Type: Full-time, position will start at 8:30am-5:00pm, sometimes later.

Work Location: In-person, at our lovely office downtown Grand Rapids

Expected hours: Approx. 40 per week

Time off: Nine paid holidays and two weeks paid annually with up to 40 hours roll-over

Parking: Paid

• Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Our team is amazing, and the office maintains a healthy, positive, and dynamic environment. We are looking for someone who is ready for a long-term investment and wants to commit to a relationship-driven, fast-growing, successful, local business with national reach.