What are the responsibilities and job description for the Restaurant Supervisor position at FortyEight - Wine Bar & Kitchen?
FortyEight – Wine Bar & Kitchen in Freshfields Village is a full-service restaurant with multiple event spaces that offers 48 wines by the glass every day. We are looking for a part time versatile, intelligent, and energetic supervisor with a passion for delivering outstanding service and the ability to ensure the smooth running of our unique establishment to join our team.
As Supervisor, you will:
- Coordinate the services of wait staff to ensure the delivery of timely and exceptional service to all patrons.
- Enforce and monitor all health, food safety and sanitation standards within the restaurant.
- Ensure customer satisfaction by quickly resolving any issues.
- Facilitate quick and efficient communication between the front and back of house.
- Coordinate and oversee the implementation of policies, standards, specifications, guidelines, and training programs.
- Maintain the cleanliness of the restaurant and service areas, ensuring staff complete side work on every shift.
- Support servers and bartenders during service.
- May need to bartend when needed.
- Manage the refilling of NapaTech wine machines and troubleshoot when necessary.
- Assist in the retail area by helping guests pick out wines for purchase.
- Greet incoming and departing guests to create a pleasant ambiance and experience.
- Promptly answer incoming calls, take reservations, coordinate takeout and delivery services.
- Serve as the primary point of contact for operational issues, customer inquiries and escalations.
Skills & Qualifications:
- High school education or equivalent, college degree preferred.
- Previous experience in a similar position.
- Front of house and bartending experience preferred.
- Knowledge of SC ABC laws.
- Superior customer service skills.
- Systems knowledge and efficiency.
- Flexible schedule.
- Ability to spot and resolve problems efficiently.
Job Type: Part-time
Pay: $20.00 - $26.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Salary : $20 - $26