What are the responsibilities and job description for the Bank Teller position at Fortress Bank?
At Fortress Bank, we want to be an accessible, responsive, and innovative bank for our customers. That means we strive to work with the greatest people, create the greatest culture, and aspire to be the bank of choice. We ask, "What's Your Vision?" and are committed to helping our clients achieve theirs. We offer a supportive and entrepreneurial environment with numerous opportunities.
The Teller is responsible for providing friendly, professional, and efficient service while accurately processing customer transactions. This position serves as a primary point of contact for customers and contributes to a positive banking experience by responding to questions, identifying customer needs, and referring customers to the appropriate team member when additional assistance is needed. The Teller is also responsible for maintaining an accurate cash drawer, protecting confidential information, and following all applicable bank policies, procedures, security standards, and regulatory requirements.
What you’ll do:
- Greet customers with a warm and welcoming demeanor, creating a positive and comfortable atmosphere.
- Actively listen to customer needs and provide appropriate solutions or referrals.
- Provide friendly, efficient, and accurate transaction processing, including deposits, withdrawals, transfers, check cashing, loan payments, etc.
- Proactively address customer inquiries and resolve any issues or concerns with empathy and understanding.
- Educate customers on available bank products and services, highlighting their benefits and value.
- Maintain a balanced cash drawer and adhere to all bank policies and procedures.
We offer competitive pay, generous benefits, top-notch training, development opportunities, and chances to grow within the Bank.
In addition to our generous formal benefit package, our teams enjoy no work on Sundays, specialized banking products & services exclusive to team members, paid mileage reimbursement between Bank locations to gain experience and skills, and a team that promotes family. Note that (rotating) Saturday mornings are required.
If you are selected to move forward in our selection process, next steps for this job may include additional testing and background checks, including a credit check. Please ensure your resume/application includes a current email address that you check regularly, as invitations for these required activities may be emailed to you.
Equal Employment Opportunity Employer M/F/D/V
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Are you confident in your cash handling skills, even without a register (or POS machine)?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Cash handling: 1 year (Required)
Work Location: In person
Salary : $15