Bank Teller

Fortress Bank continues to offer Teller opportunities as we grow within our communities and as our team members move up into other roles. At the Bank, a Teller is a key entry-level position in our retail banking department. In this role, you will be the face of our bank, building relationships with our valued customers and ensuring they have a positive banking experience each time they visit.

Looking at the skills and experience required for success in this role – and in others at the Bank in the future – this is not a “first job” sort of position. You’ll need to bring some work experience and solid skills with you to be successful.

If you have at least 1 year of experience offering consistently positive customer service in a professional work environment and working accurately with cash and numbers – even without a POS or machine – this may be an opportunity for you.

Be sure your experience and skills are clear in your resume or in a cover letter.

What you’ll do:

• Greet customers with a warm and welcoming demeanor, creating a positive and comfortable atmosphere.
• Actively listen to customer needs and provide appropriate solutions or referrals.
• Provide friendly, efficient, and accurate transaction processing, including deposits, withdrawals, transfers, check cashing, loan payments, etc.
• Proactively address customer inquiries and resolve any issues or concerns with empathy and understanding.
• Educate customers on available bank products and services, highlighting their benefits and value.
• Maintain a balanced cash drawer and adhere to all bank policies and procedures.

We offer competitive pay, generous benefits, top-notch training, development opportunities, and chances to grow within the Bank.

In addition to our generous formal benefit package, our teams enjoy no work on Sundays, specialized banking products & services exclusive to team members, paid mileage reimbursement between Bank locations to gain experience and skills, and a team that promotes family. Note that (rotating) Saturday mornings are required.

If you are selected to move forward in our selection process, next steps for this job may include additional testing and background checks, including a credit check. Please ensure your resume/application includes a current email address that you check regularly, as invitations for these required activities may be emailed to you.

Fortress Bank conducts pre-employment testing for use of illegal drugs, including use of marijuana, cannabis, or any derivation of the drug, which is designated as illegal by the U.S. Government.

Equal Employment Opportunity Employer M/F/D/V

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Are you confident in your cash handling skills, even without a register (or POS machine)?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Cash handling: 1 year (Required)

Work Location: In person

Salary : $15