What are the responsibilities and job description for the Fire Alarm Service Technician position at Fortisfiresafety?
Company Overview
At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.
We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, LifeSafety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.
Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.
If you are ready to be exceptional in your chosen career, apply to work with us today!
Here at Fortis and throughout our family of brands, we offer a comprehensive benefits package that includes:
- Paid vacation and sick time
- Company Paid Holidays
- Additional paid time off for life events (e.g., jury duty, bereavement)
- Competitive compensation
- 401(k) retirement plan with competitive company match
- Medical, Dental, and Vision insurance
- Short-term/Long-term disability insurance
- Life Insurance
- Career Advancement Opportunities and more!
**This is a general overview of benefits. Specific eligibility and coverage details will be provided during the hiring process**
Job Summary:
LifeSafety Management is currently seeking an experienced Fire Alarm Service Technician to join our team. This role will be responsible for troubleshooting low voltage Fire Alarm and Security Systems and resolving any problems. Main focus will be fire alarm system with occasional exposure to other systems such as: CCTV, Access controls. Projects will typically involve commercial projects around the Southeast Florida region. This position requires a thorough understanding of fire alarm products, supporting software, and electrical systems.
Essential Duties and Responsibilities:
- Service of Fire Alarm and associated systems.
- Occasional installations as needed.
- Completion of all necessary paperwork associated with service and inspections
- Communicate with customer before and after any call to explain work performed
- Ensure timely job completion
- Daily communications with Project Manager and/or Schedule Coordinator on inspection or project delays, requirements and general status of job
- Participate in “on-call rotation”
- May mentor other technicians on tools and technology
Required Skills & Qualifications
- Minimum of 3 years of field experience in repair, service, and/or installation of fire alarm systems.
- Fire Alarm Panel Programming experience preferred.
- Experience in other low voltage systems such as CCTV & Access Control preferred.
- Familiarity with NFPA 72, Florida Fire Prevention Code, and local building codes.
- Experience working with Fire-Lite and Notifier brands of equipment preferred
- Ability to read blueprints
- Proficient in the use of computers and smart phones, specifically Microsoft Windows, Microsoft Office, Apple iOS, and Google Android
- High level of troubleshooting and problem-solving skills
- Strong verbal and written communications skills required
- Organized, motivated, and able to work with minimum supervision
- Ability to meet company driving eligibility requirements, including holding a valid driver’s license and maintaining an acceptable motor vehicle record.
- Field certifications a plus (NICET, FASA/BASA).
This role may require extended periods of sitting or standing, movement around the office or job site, and operation of standard equipment. Physical activities can include reaching, bending, kneeling, climbing, and lifting up to 75 lbs. Field positions may involve heavy lifting, working in varying climates (including outdoor conditions), construction or low-voltage environments, and exposure to dust, noise, or confined spaces. Personal protective equipment (PPE) may be required. Some roles may require travel.
Fortis Fire & Safety Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of their jobs. Employment is contingent upon successful completion of job-related pre-employment screenings, which may include a background check and/or drug testing, in accordance with applicable laws.
Applicant Notices
Fortis Fire & Safety provides required federal, state, and local labor law notices to all applicants.
Applicants may review the following notices at any time:
Federal Notices
- FMLA General Notice (English)
- FMLA General Notice (Spanish)
- USERRA Rights Notice (English)
- USERRA Rights Notice (Spanish)
- Employee Polygraph Protection Act (EPPA) Notice (English)
- Employee Polygraph Protection Act (EPPA) Notice (Spanish)
- E‑Verify Participation Posters
- Right to Work Posters
E-Verify Notice
Fortis Fire & Safety Inc. participates in E‑Verify. We use E‑Verify to confirm the identity and employment eligibility of all new hires. For more information, visit https://www.e-verify.gov
Illinois Notices
- Your Rights Under Illinois Employment Laws
- Illinois Paid Leave for All Workers Act
- Illinois Equal Pay Act – Pay Transparency Notice
- VESSA (Victims' Economic Security and Safety Act)
- Illinois Right to Privacy Poster (English)
- Illinois Right to Privacy Poster (Spanish)
- Illinois Right to Privacy Poster (Polish)
California Notices
- CA Minimum Wage
- CA Paid Sick Leave
- CA Pregnancy Disability/CFRA Leave
- CA Whistleblower Protections
- CA Transgender Rights
North Carolina Notices
- NC Wage & Hour Notice
- NC OSHA Notice