Maintenance Technician

Description:

Fortis Property Management Job Description

Job Title: Maintenance Technician

Weekly Hours: 40

Department: Maintenance

Prepared by: Human Resources

Reports to: Maintenance Supervisor

Date: 9/25/2025

Position Overview:

The Maintenance Technician is responsible for assisting the Community Manager and Maintenance Supervisor in areas of the assigned Community.

Why work for us?

Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.

And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today.

Principal Duties and Responsibilities (Essential Functions**):

You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically:

Financial

Assist in achieving budgeted maintenance expensesAssist in the achievement of the annual budget planAdvise the Maintenance Supervisor as to stock levels of supplies and equipmentFacility ManagementPhysical condition of the community, including the condition of vacation apartmentsAdvise the Maintenance Supervisor of maintenance problems and solutionsEnsure all work orders are completed in a timely fashionProvide same day services on work ordersWalk the community daily noting needed repairsKnowledge of all utility cut offsDaily communication with the Maintenance Supervisor to discuss progress, follow-up, or complications regarding maintenance activitiesProduce 5 day turns on vacant unitsAssume emergency on-call duty status as scheduled Assist in the maintenance of the maintenance shopResident RelationsProvide superior customer serviceComplete all work orders and ensure the highest quality of customer satisfactionAdministrationMaintain a professional image and attitudeAttend instructional training classes as scheduled by the Maintenance SupervisorAdherence to and proper implementation of all Fortis Properties Management policies and proceduresKnowledge of and adherence to the following:Fair Housing policies and procedures

• ADA, OSHA, and EPA policies and procedures

Other duties as needed or required

Supervision Received:

The Maintenance Technician will report to the Maintenance Supervisor and/or Community Manager.

Supervision Exercised:

None

Qualifications & Skills:

Education

• High School graduate or equivalent
• Some Vocational/Technical school and/or college

Experience

• 2 years prior property maintenance experience or related field

Special Skills

• HVAC Certification
• General property operations
• Pool care
• Appliance Repair
• Electrical
• Plumbing
• Safety
• Professional image

Requirements:

CPO Certification

EPA Certification