Luxury Senior Maintenance Supervisor

Fortis Property Management

Job Title: Maintenance Supervisor

Weekly Hours: Full-Time (Salary, Non-Exempt)

Property Locations: The Ashton at East Park/Delaney at East Park

Property Type: Conventional/Lease Up

Position Overview:

The Maintenance Supervisor is responsible for the total on-site maintenance of the assigned Community.

Why work for us?

Why work for Fortis Property Management because at Fortis, our success is the result of people like you. We pride ourselves on employing thoughtful, innovative, and outgoing team members. We maintain a competitive commission and bonus structure to recognize your hard work. We also promote internal advancement to further your career with us, as we believe that our leaders of tomorrow come from the team members of today.

Job Description/Principal Duties and Responsibilities

Financial

• Achieve budgeted maintenance expenses
• Assist in the achievement of the annual budget plan
• Make recommendations to the Community manager regarding the purchasing of supplies and equipment

Facility Management

• Physical condition of the community, including the condition of vacation apartments
• Advise the Community Manager of maintenance problems and solutions
• Ensure all work orders are completed in a timely fashion
• Provide same day services on work orders
• Walk the community daily making note of needed repairs
• Knowledge of all utility cut offs
• Establish and maintain preventive maintenance program
• Carefully monitor turnover trends
• Daily communication with the Community Manager to discuss progress, follow-up, or complications regarding maintenance activities
• Strong communication skills both orally and written
• Participate in the development and implementation of an ongoing property maintenance and improvement plan
• Produce timely turns on vacant units
• Assume emergency on-call duty status as scheduled by yourself and the manager
• Maintain maintenance shop
• Good decision-making ability
• Professional image
• Strong leadership skills
• Ability to participate in rotating on-call schedule
• Other duties as delegated

Tenant Relations

• Provide superior customer service
• Follow up on work orders to ensure the highest quality of customer satisfaction
• Risk Management adherence to ensure resident, associate, and visitor safety as well as property safety

Staff Relations and Administration

• Maintain a professional image and attitude and expect the same from all maintenance associates
• Adherence to and proper implementation of all Fortis Properties Management policies and procedures
• Assign daily work duties to service staff
• Schedule on call maintenance coverage, in partnership with the manager

Knowledge of and adherence to the following:

• Fair Housing policies and procedures
• ADA, OSHA, and EPA policies and procedures

Qualifications & Skills:

Education

• High School graduate or equivalent
• Vocational/Technical school and/or college
• Continuing Education
• CAMT preferred

Experience

• 2-3 years prior property maintenance experience required
• 1-year supervisory experience, minimum is preferred
• Prior experience in a multifamily lease-up phase strongly preferred
• EPA Certification required
• CPO Certification preferred
• Strong knowledge of building operations, HVAC systems, appliance repair, plumbing, electrical, mechanical systems, pool care, and warranty management
• Equipment/Irrigation and Electronic Access Gate repair as applicable to the community
• Must have own tools
• Valid driver's license required
• Computer skills to include Microsoft Office (Word, Excel) property management software (Yardi) preferred)

Supervision Received:

The Luxury Maintenance Supervisor will report to the Community Manager and/or Assistant Manager.

Supervision Exercised:

The Luxury Maintenance Supervisor will oversee all on-site maintenance associates and all outside contractors employed by Fortis Property Management and who work at the community in a maintenance related capacity.

Benefits (Full-Time Employees)

• Paid Time Off
• Medical/Dental/Vision
• Life Insurance
• 401(K)
• Referral Program
• Rent Discounts (where applicable)

Disclaimer

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.