Senior Server Administrator

** Local Applicants Only **

This is an opportunity to work at an amazing company. We're a fast-growing MSP which means that you will be exposed to a multitude of customer environments. You will work with highly experienced and competent people. You will grow your skillset exponentially. Those who want an easy, laid back job where you do the same thing over and over should NOT apply!

Job Description

The position involves deploying, configuring, and maintaining Windows-based servers,workstations, and enterprise applications including MS Exchange Online, Office 365, SharePoint, Azure, and Active Directory.

The role requires maintaining and supporting virtualization platforms/hypervisors (backup/recovery systems, and other physical devices. The individual will provide Tier 2/3 support to end-users and business units, resolving escalated technical issues across hardware, software, and networking.

Documentation of procedures, system configurations, and known issues is essential, as well as contributing to the knowledge base for internal IT use. Participation in IT projects, including new system implementations, migrations, and process improvement initiatives, is also part of the role.

The individual must ensure the service desk ticketing system is updated accurately and closed in a timely manner

Essential Functions and Responsibilities:

• Deploy, configure, and maintain Windows-based servers, workstations, and enterprise applications, Office 365, SharePoint, Azure, and Active Directory.
• Maintain and support virtualization platforms/hypervisors backup/recovery systems
• Provide Tier 2/3 support to end-users and business units, resolving escalated technical issues across hardware, software, and networking.
• Assist in planning and executing system upgrades, patches, and configurations in accordance with best practices and security policies.
• Document procedures, system configurations, and known issues; contribute to the knowledge base for internal IT use.
• Collaborate with security and quality teams to ensure systems are aligned with organizational standards and controls.
• Participate in IT projects, including new system implementations, migrations, and process improvement initiatives.
• Ensure service desk ticketing system is updated accurately and closed in a timely manner with clear documentation.
• Performs other related duties as needed and assigned

Requirements

Knowledge, Skills, and Abilities:

• 3 years of professional experience in a system administrator or equivalent technical role.
• Strong working knowledge of Windows 10/11, Windows Server 2012/2016/2019, Active Directory, Office 365 administration, and basic networking (TCP/IP, DNS, DHCP).
• Hands-on experience with VMware or similar virtualization technologies.
• Proficient in troubleshooting system and network issues and identifying root causes.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities effectively.
• Commitment to providing exceptional internal customer service and support.
• Ability to work both independently and collaboratively in a team-oriented environment.
• Flexibility to occasionally work after-hours or weekends for system maintenance or urgent issues.
• Ability to follow & enforce established processes and security guidelines and effectively communicate them to users
• Ability to follow Fortis policies and procedures and system usage practices

Your first task as part of this application process is to send an email to jobs@fortistelecom.net with the subject line "Top Gun". Include your name in the body of the email. You will be placed at the top of the list to be looked at.

Education

Bachelor’s or Associate Degree in Computer Science or related field

IT Certifications such as CompTIA Network , CompTIA Server , Microsoft Certified Solutions Associate (MCSA/MCSE), or equivalent..

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development opportunities

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Application Question(s):

• How would your co-workers describe your work style?
• Why should we hire you over someone else?
• What is the most challenging thing you've done in your life?
• What do you do for fun?
• What's your strongest skill?
• What is your weakest skill?
• What is the best advice you've ever received?
• Are you willing to work more than 40 hours a week and some weekends?
• Describe a time you failed.
• How many windows servers have you personally migrated?
• Are you local in the Sacramento Area?
• Are you able to travel for extended periods of time (several weeks)?
• Can you lift heavy objects on a regular basis (like servers)?
• How many Azure environments have you built?

Work Location: In person

Salary : $70,000 - $100,000