What are the responsibilities and job description for the Mortgage Loan Officer position at Fortera Credit Union?
Who We Are
Fortera Credit Union isn't just a well-established financial institution — we're a catalyst for community growth and innovation. Our award-winning culture reflects an unwavering commitment to people-first values and meaningful community impact, with recognition from Best Place to Work three years in a row and the People’s 2026 Companies That Care.
About the Role
We're looking for a driven Mortgage Loan Officer to join our team and help members achieve homeownership across our growing markets in Clarksville, Nashville and southern Kentucky. You'll build your own client pipeline, form lasting relationships with local Realtors and builders, and guide members through every step of the loan process. If you're ready to grow your career while making a real difference in the community, we'd love to hear from you.
What You'll Do
- Generate new mortgage loan business and manage an existing client pipeline for the Credit Union
- Build and maintain strong, professional relationships with Realtors, builders, and other referral partners
- Conduct initial applicant interviews and structure loans, then guide each loan through processing as the member's point of contact for a seamless experience
- Serve as the mortgage product resource for assigned branches, supporting staff with questions, applications, and referrals
- Stay current on lending standards, legal requirements, and trends in the local real estate and lending market
- Complete all required compliance training and follow applicable regulations, including Bank Secrecy Act (BSA) compliance
- Represent the Credit Union at community and civic events
- Perform other duties as assigned by management
What You'll Need
- At least 1 year of mortgage loan origination experience required; 3–5 years preferred
- Associate degree in Business, or an equivalent combination of education and experience
- State Mortgage Loan Originator (MLO) license, or the ability to obtain one within 6 months (sponsored by the Credit Union)
- Valid driver's license and reliable personal transportation with current insurance
- Working knowledge of industry-standard mortgage products, documentation, processing, and underwriting guidelines
- Strong interpersonal, public relations, and written/oral communication skills
- Excellent organizational skills, with the ability to manage multiple priorities, meet deadlines, and maintain an efficient workflow
- Ability to work independently and collaboratively in a fast-paced, team-oriented environment
- Professional appearance, demeanor, and attitude
- Availability to work at any Credit Union location, including occasional extended hours, holidays, or Saturdays
- Reliable, predictable attendance
Good to Know
- Visa sponsorship is not available for this position
- Credit Union is an equal opportunity employer