Clinical Audiologist

At Fortell, we're building a better hearing aid that redefines how people experience sound and connect with the world. Powered by custom silicon and advances in hearing science, our hearing aids help people hear, and live, with greater clarity and confidence.

Job Summary

We are looking for highly motivated, forward-thinking Dispensing Audiologists to provide best in class service to our first customers in our brand new state of the art clinic in Upper East Side.

Responsibilities

• Conduct comprehensive diagnostic audiological testing
• Provide personalized consultations to clients, explaining test results and options in a clear, empathetic, and approachable manner
• Recommend and sell our products tailored to individual client needs
• Fit, program, and adjust hearing aids, ensuring optimal performance and comfort
• Offer ongoing support and maintenance for hearing aid users, including troubleshooting and repairs
• Comfortable performing real-ear measurements (REM) and test box measures to verify and validate hearing aid fittings
• Document all client interactions and outcomes notes in an accurate and timely manner
• Educate clients and families as applicable, on hearing loss management and device care
• Maintain a clean and organized clinic environment, practicing proper infection control
• Stay updated on the latest advancements in audiology and hearing aid technology
• Manage clinic operations, including inventory, scheduling, and client follow-up
• Meet key performance indicators related to conversion, return & upgrade rates, operational efficiency, and customer satisfaction, ensuring high-quality client care and business performance
• Share clinical insights and learnings with the manager, operations, and product teams to collaborate as a key partner in evolving and enhancing the Fortel patient experience

Requirements

• Must hold an active Hearing Aid Dispenser and Audiology License in NY
• 2 years of experience dispensing and fitting Hearing Aids for adult clients.
• Availability during weekday business hours to maintain a consistent schedule for client appointments, as well as ability to participate in at least once a month weekend coverage
• Be comfortable with technology and proficient in managing and learning new hearing aid software, CRM systems, and other customer communication platforms to enhance client care and clinic efficiency
• Ability to demonstrate a strong sales acumen in a clinical setting, balancing patient care with driving high conversions
• You are passionate, caring, and empathetic; you thrive on providing the best care to clients in a way that works for them
• You are enthusiastic about critical thinking and problem solving
• You have clear and concise communication skills
• You have the ability to take your clinical experience and apply it in new, innovative ways
• Ability to work independently as well as in collaboration with a team

Pay: $100, $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $130,000