Audio-Visual Installation Manager

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50 years of experience and a bold new identity.

The Installation Manager’s primary responsibilities are customer satisfaction and exceeding the Area’s business plan. Their primary duties are to support the sales process and deliver installations. The IM provides leadership, plans and manages resources, and develops the Installation Technicians. The decisions made at this level will be conducted within the business plan, budget, policies, and procedures, all while promoting the core values of the company.

What You Will be doing:

• Review projects with sales, project teams, and customer to ensure the department can
  deliver the project’s objective, schedule, and budget.
• Support our Installation Teams in the field on large deployments
• Assign technicians to meet department quality, service, and project budgets.
• Ensure Project Management and Installation alignment and adjust as needed. Ensure the
  installation schedule is planned for efficient execution, and the proper resources are reserved on the resource console.
• Ensure that installation kick off meeting are taking place and being documented
• Provide training for technicians in accordance with development plans defined in performance goals, to develop and maintain the skills required to provide the highest level of support for products that the company promotes.
• Responsibilities include but are not limited to, interviewing, hiring, and training employees.
  planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  

Requirements to Assure Success:

• The Installation Manager must possess leadership, managerial, customer, employee relations and installation technical skills.
• Ability to read, analyze, and interpret general technical procedures, plans and specifications, proposals, contracts, or governmental regulations
• Ability to effectively use standardized company software programs
• CTS-I Certification, AQAV-CQT & PMP is preferred, but not required

Why Should You Apply?

At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.

The benefits of ownership

At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here’s a look at what we offer:

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.