Operations Admin Processing - Fort Worth

Join Our Dynamic Retail Operations Team!

Excited to announce there is an opening at our Cullen Operations Center in our Retail Operations department!

EECU is looking for an Operations Admin- Processing (Full-time). This position is part of the Retail Operations team and will be responsible for processing all incoming bulk mail deposits and loan payments for the credit union in a centralized location.

Key Responsibilities For Operations Admin-Processing

• Responsible for providing high quality customer service by accurately processing and balancing each day’s transactions and reports.
• Understand and have the ability to open mail, sort and prep for processing the transactions according to specific guidelines. The Operations Admin will prep all mail loan payments and process through the REMIT process and scan all checks through Image Center.
• Will order FED cash for all Financial Centers on a daily basis and ensure cash and check files are correctly distributed.
• Responsible for daily balancing of the credit unions image center and ensures compliance with Reg CC.
• Assist the Financial Centers with questions related to operational aspects of their roles.
• Due to the large quantities of mail processed, will need to be accurate and timely when processing all mail, as well as have a senior employee check approval authority.
• Responsible in communicating all issues or potential issues that could arise to their immediate manager.
• Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, and Service Members Civil Relief. Required to attend initial and ongoing annual Bank Secrecy Act training.
  
  

Candidates for EECU should possess the following knowledge and experience:

• Six months to one year of teller and financial institution experience. Teller operations knowledge preferred.
• Exceptional oral and written communication skills, and organizational abilities
• Strong creative skills as well as keen ability to digest and utilize tracking information
• Ability to utilize various levels of technology.
• Ability to handle complex and difficult interactions and able to multi-task in a fast-paced environment
• Ability to handle difficult calls.
• Simple understanding of basic mathematical functions
• Sales skills, knowledge of all EECU products and services.
• Cross selling and referral skills are strongly preferred
• Hours- Monday- Friday between 7:30am-6pm, Rotating Saturdays 9am-2pm
• EECU will, in compliance with applicable laws, evaluate an applicant's credit history. Only applicants with good credit history will be considered for open positions. If offered a position with EECU, will have to clear background check including employment, criminal, and drug screen.
  
  

For more than 90 years, Fort Worth-based EECU community credit union has been committed to providing members A Better Way of Banking®. Today, EECU is one of the largest credit unions in Texas with over $4.4 billion in USD assets and serves over 300,000 members through 21 financial centers across North Texas. In the true spirit of the credit union philosophy “people helping people” EECU was recently honored with the Fort Worth Business Press Corporate Philanthropy Award for employee volunteerism, named Best Bank/Credit Union by the Fort Worth Star Telegram’s readers, and became the 1st credit union in Fort Worth to become Blue Zones certified for promoting employee well-being.

EECU is an EOE/Vets/Disabled Employer.

We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans status or on the basis of disability.

For more information on our organization and benefits please visit EECU Careers at www.eecu.org/careers.