Substitute Library Worker, Customer Service

This is a great opportunity for people who have a passion for working with the public and want to make a positive impact in their communities. A typical day for a Public Services Assistant includes:

• Assisting customers with questions about library services and technology

• Creating or updating customer accounts

• Shelving materials

• Checking materials in and out

The ideal candidate will be flexible and have strong customer service skills and great attention to detail. This position frequently requires these physical abilities:

• Lift up to 35 pounds

• Push and pull book carts and book return bins on wheels

• Bend, kneel, and reach to shelve books

• Stand for extended periods of time

Please see the attached position description for a more detailed list of job duties and requirements.  

Minimum Education & Experience Requirements

• High School Diploma or equivalent

• Six months of working with the public in a customer service setting (such as working in a retail store)

Pay and Benefits

The pay range for this job is $17.55 - $23.69 per hour. Offers to new employees with 6 months of customer service experience are expected to be at $17.55 per hour. 

Substitute employees receive one hour of sick leave for every 40 hours worked. 

Hiring Process

Those interested should click the “apply” button and submit a completed profile. Candidates who are able to communicate how their skills, experience, and education are relevant to the position are more successful in the recruitment process.  

Please don’t wait to apply; this opportunity will be posted until a sufficient number of qualified applications have been received. 

The process will include: 

• Skills Assessment - Candidates must be available in person at the White Salmon branch

• Interview - Candidates must be available in person at the White Salmon branch

• Reference Check

• Background Check
  
  

FVRL values diverse perspectives and life experiences. We encourage people of all backgrounds to apply, including veterans, those with disabilities, persons of color, immigrants, refugees, or those who identify as LGBTQIA . FVRL is committed to being equitable and fair in providing access to opportunities for all. 

Reasonable accommodations may be made to enable individuals to apply for this position or to perform essential functions of this position. If you require reasonable accommodation in completing the application, please contact Human Resources at 360-906-5070.