What are the responsibilities and job description for the Veterinary Receptionist position at Fort Smith Veterinary Wellness and Urgent Care?
Overview
Join our dynamic veterinary team as a Veterinary Receptionist and become the welcoming face of our animal care facility! In this energetic role, you will be the first point of contact for pet owners and visitors, ensuring a smooth flow of daily operations while providing exceptional customer service. Your enthusiasm and organizational skills will help create a positive environment where pets and their owners feel cared for and confident in our services. This paid position offers an exciting opportunity to be part of a passionate team dedicated to animal health and well-being.
Responsibilities
- Greet clients warmly, schedule appointments, and manage patient check-ins and check-outs efficiently
- Handle medical collections accurately, including processing payments.
- Maintain detailed records of pet information, treatment plans, and veterinary notes using specialized software
- Assist with kennel management tasks such as feeding, cleaning, and monitoring animals’ behavior to support animal husbandry efforts
- Support veterinary staff by preparing treatment areas, sterilizing equipment using aseptic techniques, and managing laboratory samples
- Facilitate communication between pet owners and veterinary team members regarding pet care instructions and follow-up appointments
- Manage phone inquiries professionally, providing information about services, procedures, and pet health tips
Requirements
- Previous experience in veterinary reception or customer service roles is preferred but not mandatory; training will be provided
- Strong understanding of veterinary terminology, animal handling, restraint techniques, and pet care practices
- Knowledge of animal anatomy, veterinary critical care procedures, and laboratory processes enhances your effectiveness in this role
- Ability to handle a variety of animals including dogs, and cats.
- Excellent communication skills with an energetic approach to engaging clients and team members alike
- Ability to perform multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
Join us to make a meaningful difference in the lives of animals and their owners! Your dedication will contribute to a compassionate team committed to delivering top-tier veterinary care. This paid position offers valuable experience across various aspects of animal health management while fostering your professional growth in the veterinary field.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Work Location: In person
Salary : $15 - $18