Revenue Auditor

Essential Functions

• Portray a positive attitude under all circumstances, understand and represent the core values of Apache Casino Hotel and live the mission of always providing exceptional service.
• Properly perform all financial activities related to the revenue audit function, as assigned, within established company policies, procedures, and controls.
• Provide excellent team member and customer service.
• Compile and maintain revenue audit records for use in completing month-end reporting.
• Participate in handling customer inquiries regarding W2G’s and win/loss statements.
• Ensure all required vendor information is accurate and properly recorded.
• Perform other related duties as may be assigned by reporting supervisor.
• Understand and comply with the Eye, Hi, Goodbye program.
• Regular attendance is required.

Core Competencies

• Adhere to and act in accordance with all casino policies and procedures, and applicable federal, state and local regulations
• Demonstrate a high level of service delivery to ensure guest and team member satisfaction; handle service failures and prioritize guest and team member needs
• Maintain a neat, clean, and well-groomed appearance
• Understand and comply with the Eye, Hi, Goodbye program
• Competency to follow detailed procedures and ensure accuracy in documentation, carefully monitoring processes and routine work details
• Ability to clearly present information verbally and in writing; read and interpret complex information; actively listen and talk with guests and team members
• Ability to maintain a calm demeanor during stressful situations
• Prepare for known problems and opportunities in advance; willingness to undertake additional responsibilities and respond to situations as they arise
• Maintain high standards despite pressing deadlines; reinforce excellence as a fundamental priority
• Capable of using tact, maintaining confidences, and fostering an ethical work environment; giving proper credit to others, and handling situations honestly
• Ability to adapt behavior to others’ styles, interact with people who have different values, culture, or backgrounds, be of service to difficult people, optimize the benefits of having a diverse workforce, developing rapport with others, and recognizing their concerns and feelings to build and maintain long-term associations based on trust.
• Share due credit with team members; display team spirit, enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from fellow team members.
• Ability to operate various types of equipment used in your department, for example personal computers, ten-key calculator, printers, copy machines, facsimile machines, and telephone.

Physical Demands and Work Environment

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential job functions.

While performing job duties the team member may be occasionally required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The team member may be required to sit for prolonged periods, and may be required to walk, climb, or balance, and stoop, kneel, crouch, or crawl.  The team member may occasionally lift up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

While performing job duties the team member is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The team member is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The noise level in the work environment varies from light to moderate, and there are fluctuations in lighting due to flashing lights from slot machines and band lighting.

At a minimum, the selected candidate will be required to pass a background check and drug-screening test and obtain a gaming license.

Minimum Qualifications

• High school diploma or GED
• Six months’ related experience and/or training in an administrative or accounting office environment performing clerical duties
• Formal training needed to demonstrate the knowledge, skill, and ability to work with accounting systems
• Strong computer skills to include effective working knowledge of Microsoft Office Products and financial data-based programs
• Good written and oral communication skills, with the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to obtain and maintain a Fort Still Apache Gaming License