What are the responsibilities and job description for the RVP Maintenance Worker position at Fort McDowell Golf Club?
POSITION TO BE FILLED: EAGLE VIEW RV RESORT MAINTENANCE WORKER
ENTERPRISE: EAGLE VIEW RV RESORT
REPORTS TO: EAGLE VIEW RV RESORT R.V. MANAGER
SALARY: DOE
POSITION STATUS: REGULAR FULL-TIME NON-EXEMPT
HOURS PER WEEK: 40
POSITION DESCRIPTION:
The Maintenance Worker is responsible for providing exceptional customer service to all guests of the Eagle View RV Resort while maintaining a clean, safe, and welcoming environment. This position performs a combination of administrative, operational, and maintenance duties to ensure the overall efficiency and satisfaction of resort operations. The ideal candidate is reliable, detail-oriented, and demonstrates a positive, professional demeanor when interacting with guests and team members.
ESSENTIAL DUTIES:
Essential functions may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class:
• Required to perform administrative duties, including but not limited to meeting and greeting guests, accompanying guests to assigned RV sites, cleaning and sweeping RV sites, keeping RV grounds free of debris and pet waste, being detail-oriented, handling guest check-in and check-out, and attending to RV storage requests.
• Oversee the laundry room, and monitor the fitness room, swimming pool & spa, and clubhouse. Perform some daily and annual cleaning.
• Must be organized and can multitask.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
• Exhibit a positive demeanor when dealing with guests
• Must be outgoing with a friendly personality and have excellent customer service skills.
• Must be reliable.
• Must possess the ability to: follow instructions and the organization’s policies and procedures.
• Maintain effective working relationships with others.
• Must understand and follow safety/security practices.
• Must be willing to work flexible schedules when needed, and meet attendance standards
• Performs other related duties as required
• Must possess a valid driver’s license
• Must pass a pre-employment drug test
MINIMUM QUALIFICATIONS/EDUCATION:
High School Diploma or equivalent education required
Outside maintenance basics, including irrigation, electrical, and Wi-fi troubleshooting.
Minimum of one year of customer service experience preferred.
INDIAN PREFERENCE:
Preference will be given to qualified applicants who are members of federally recognized Indian Tribes. To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.
Full-time, FLSA Exempt
WORK CONDITIONS:
While performing the duties of this job, the employee is required to:
1. Bend, crouch, reach, sit, and walk for 66-80% of the workday.
2. Eye/hand coordination and wrist motion for 80-90% of the workday.