What are the responsibilities and job description for the Culinary Expo position at FORT HALL CASINO?
JOB DESCRIPTION
POSITION TITLE | Culinary Expo | DEPARTMENT | Back of House |
REPORTS TO | Sous Chef | LICENSING LEVEL |
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SALARY GRADE | NE03 | FLSA STATUS | Non-Exempt |
POSITION SUMMARY
Under the direct supervision of the Sous Chef, contributes to the efficient daily operation of Food & Beverage activities by preforming tasks to ensure that Camas Grill customers receive their correct food order and ensuring a clean, organized, and safe environment, in accordance with the established policies and procedures of the Shoshone-Bannock Casino Hotel. Maintains professionalism in all interactions with internal and external customers.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Ensures quality food preparation and service at the Camas Grill venue.
- Inspects quality, accuracy, and presentation of completed dishes.
- Assists with final dish preparation as necessary.
- Ensures sauces and condiments are stocked.
- Receives and resolves customer order complaints.
- Performs periodic inspections of food temperatures.
- Delivers food items to specific tables and to-go orders to Hostess.
- Reads orders to Cooks and monitors ticket times.
- Performs as Busser as necessary.
- Ensures compliance with food production, safety, and sanitation procedures and standards.
- Reports any equipment malfunction.
- Acts as liaison between back-of-house to front-of-house staff; provides customer feedback to Sous Chef.
- Attends and participates in regularly scheduled staff meetings.
- Contributes to a team effort and accomplishes related results as required.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
- Goals, objectives, functions, policies, and procedures of Shoshone-Bannock Casino Hotel.
- Restaurant operations and food preparation principles.
- Food safety and sanitation regulations.
- Customer service standards.
Skill in:
- Operating commercial cooking equipment and appliances.
- Analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
- Handling multiple tasks simultaneously.
- Addressing customer problems.
- Providing exceptional customer service.
Ability to:
- Follow standardized recipes.
- Communicate efficiently and effectively both verbally and in writing.
- Maintain confidentiality.
- Interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
- Analyze situations and adopt appropriate courses of action.
- Establish and maintain professional relationships with the public and co-workers.
- Make solid decisions and exercise independent judgment.
- Demonstrate professionalism at all times.
- Demonstrate sensitivity to the needs of guests.
- Remain calm in emergency or crisis situations.
- Handle multiple tasks and meet deadlines.
- Work independently with minimal supervision.
- Adapt to varying situations.
- Work in a fast-paced environment and meet deadlines.
- Uphold strong ethics and integrity.
MINIMUM QUALIFICATIONS
- High School Diploma or GED.
- Three (2) years of food service industry or restaurant experience.
- A combination of relevant education and related work experience may be considered.
- Valid driver’s license is required when driving vehicles for work-related purposes.
- Must be able to successfully pass a background screening / investigation according to the established requirements below.
- Tribal and Native American preference shall apply to all positions.
CERTIFICATIONS, LICENSES, AND/OR REGISTRATIONS
- Must obtain and maintain Food Handler’s and ServSafe certifications.
- Must be able to submit supporting documentation of education and training to support qualifications.
- Must be able to obtain and maintain a gaming license in good standing according to licensing rules and regulations.
- Must obtain and maintain a driver's license and qualify for insurance coverage on company vehicles.
Background Investigation Requirements
- Pre-employment drug screen.
- Personal reference check and employment verification.
- Federal, state, and/or tribal criminal history and sanction checks including fingerprint verification.
PHYSICAL DEMANDS
While performing the duties of this job, the employee regularly is required to stand; walk; use hands to manipulate, touch, or grasp; reach with hands or arms; and talk or hear. The employee occasionally is required to sit; use a computer and cellphone/telephone; stoop, kneel, crouch, or crawl; lift up to 50 pounds; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee occasionally is exposed to dust, fumes, airborne particles, allergens, and/or second-hand smoke; hazardous/moving equipment; and hostile, offensive, and / or violent individuals.
WORK ENVIRONMENT
Work is generally performed in a casino restaurant/kitchen setting with a moderate and occasionally high noise level. Evening and/or weekend work may be required. Tight time constraints and multiple demands are common. Travel may be required for training, meetings, conferences, presentations, and other events.
EMPLOYEE ACKNOWLEDGEMENT
The signatures below confirm that the employee and supervisor have discussed the contents of this job description.
Employee Signature |
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Supervisor Signature |
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Salary : $14 - $19