What are the responsibilities and job description for the Full-Time / Part-time Hatter position at Fort Brands?
Position Overview
The Fort is looking for a skilled and enthusiastic Full-Time or Part-Time Hatter to join our team. This is a great opportunity for someone with proven experience in hat shaping and a passion for the western lifestyle. As a Hatter, you'll provide expert shaping and styling for our customers, ensuring both quality and a standout shopping experience.
If you also have knowledge of tack and western gear, that's a major plus! Your insight will not only enhance your customer service skills but also allow you to contribute to a wider range of product recommendations and support.
Key Responsibilities
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Hat Shaping & Styling: Expertly shape and customize hats to customer specifications and store standards.
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Customer Engagement: Help customers find the right hat for their fit, function, and style-offering friendly, knowledgeable assistance.
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Product Knowledge: Stay informed about hat inventory, including different styles, materials, and brands-and bring tack knowledge into conversations when appropriate.
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Tack Familiarity: Use your understanding of tack and equine gear to assist customers with related questions and upselling opportunities.
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Visual Merchandising: Maintain clean, attractive displays in the hat and tack areas.
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Sales Support: Contribute to sales goals by promoting new arrivals and offering product recommendations that reflect The Fort's western lifestyle brand.
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Team Collaboration: Work closely with coworkers to create a fun, organized, and customer-focused environment.
Qualifications
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Hat Shaping Experience: Prior experience shaping and customizing hats is required.
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Tack Knowledge: Familiarity with tack and western gear is highly preferred and enhances your value on the floor.
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Passion for Western Lifestyle: Strong enthusiasm for western culture, fashion, and function.
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Customer Service Skills: Confident, courteous, and comfortable assisting a variety of customers.
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Team Player: Willing to collaborate and support fellow team members.
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Detail-Oriented: Pride in your craftsmanship and attention to the small things that make a difference.
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Flexible Availability: Ability to work varied hours, including weekends, as needed.
Benefits
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Competitive hourly wage based on experience
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Generous employee discount on all merchandise
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Positive, supportive work environment
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Growth opportunities in retail and the western industry
If you're ready to shape more than hats-if you're ready to shape the customer experience-apply now to join The Fort as our next Hatter!
Salary : $14 - $16