What are the responsibilities and job description for the Dispatcher Transportation position at Fort Bend ISD?
Job Overview
Under general supervision, coordinate the daily operations (driver, route, and vehicle activities) necessary to ensure safe, efficient, and reliable transportation services for our students by ensuring that all bus routes are covered by securing substitutes when regular bus drivers and/or bus monitors are absent and/or rerouting bus drivers when accidents or breakdowns occur and serving as the operation's center of communications by receiving and/or dispersing critical information relevant to running a comprehensive school bus operation
Position Description
Essential Duties and Responsibilities
Operation
To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms.
The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress.
Primary Location
TEXAS-MISSOURI CITY
Work Locations
TRANSPORTATION LO ADM
Organization
DEPARTMENT
Position Calendar
260JUL
School Year
2025-2026
Salary Grade
605
Unposting Date
May 14, 2026, 11:59:00 PM
Under general supervision, coordinate the daily operations (driver, route, and vehicle activities) necessary to ensure safe, efficient, and reliable transportation services for our students by ensuring that all bus routes are covered by securing substitutes when regular bus drivers and/or bus monitors are absent and/or rerouting bus drivers when accidents or breakdowns occur and serving as the operation's center of communications by receiving and/or dispersing critical information relevant to running a comprehensive school bus operation
Position Description
Essential Duties and Responsibilities
Operation
- Effectively cover bus routes using substitutes as well as other drivers with downtime and inform schools of all changes in bus assignment on a daily basis
- Act as a communication liaison through the two-way radio system and answer incoming phone/radio emergency/non-emergency calls, record significant information, address problems and requests by transmitting information or providing solutions
- Provide assistance to driving staff and exercise discretionary judgment as necessary to ensure that routes and trips are performed safely and on-time
- Monitor any sudden route changes due to road constructions issues, breakdowns, emergency situations and notify drivers, parents, campus personnel of possible route delays
- Responsible for the keyboard, two-way radio system, assigning buses and maintaining a daily log of bus operations, and activities, including breakdowns, and calls to police, parents, schools and administration
- Coordinate emergency response network during a bus accident, breakdowns or other transportation emergency and provide information to key personnel
- Coordinate vehicle preventive maintenance service schedules with Shop Manager to assure uninterrupted services due to PM's
- Coordinate the use of district vehicles, assist in the review of routes & schedules and recommend any operational changes to maximize route safety, asset utilization and operation efficiency
- Cooperate with other members of the Transportation Department and Operations Staff to ensure the continuation of a safe and smooth operation
- Monitor radio etiquette and proper radio use between drivers and self and report all major problems and/or irregularities to the Operations Manager
- Locate responsible parties to receive special needs students when parents or guardians are not available
- Act as a substitute bus driver as needed
- Receive land-line telephone calls, take messages, decimate/relate pertinent information or respond to inquiries from public or concern parties on rules, regulations applicable to the operation of school buses and transporting students and methods of scheduling and dispatching a school transportation fleet
- Maintain in a neat and orderly fashion a current set of files on each route to include all information needed to describe the route (regular/special ed) and its component parts (program, school, map, assigned vehicle, list of passengers assigned buses, assigned drivers/monitor)
- Develops recommendations regarding safety needs of Special Education students for the purpose of ensuring that student's needs are met during transport to/from school
- Maintain daily log of all substitute drivers and driver's work assignments, track absenteeism, collect and prepare data for records and reports
- Attend professional development activities/programs to keep abreast of developments and innovations in area of transportation
- Perform related general clerical work as required or assigned
To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.
- High School diploma or GED
- Texas CDL Driver's License, Class A or B, with P and S endorsements Or must be able to obtain within 120 days of hired date
- Pass an Annual Physical Per (DOT) Department of Transportation
- Texas School Bus Driver Certification or obtain within 120 days
- Minimum of 1 year general clerical experience, preferably involving phone/radio communication
- Ability to quickly learn Fort Bend ISD District Boundary and school locations
- Ability to remain calm and composed under high pressure, emergency situations
- Ability to multi-task and prioritize telephone calls/radio calls and take appropriate action based on urgency and importance with little to no supervision
- Ability to communicate clearly and concisely, orally and in writing to ensure the accurate and timely transmission and documentation of information
- Ability to read maps (paper/electronic), track vehicles using GPS and give accurate directions to specific locations
- Ability to establish and maintain effective working relationships with driving staff, school personnel, students and parents
- Ability to dealt effectively with a wide variety of personalities in situation requiring diplomacy, friendliness, confidentiality, poise, tact and good judgment
- Excellent interpersonal skills and well developed written and verbal communication skills
- Computer literate, preferably in Word Processing, Access, Power Point, Spreadsheets and knowledge of computerized routing system
- Outstanding organizational skills and group presentation skills
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms.
The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress.
Primary Location
TEXAS-MISSOURI CITY
Work Locations
TRANSPORTATION LO ADM
Organization
DEPARTMENT
Position Calendar
260JUL
School Year
2025-2026
Salary Grade
605
Unposting Date
May 14, 2026, 11:59:00 PM