Dental Office Front Office Administrator

Overview
Join our dynamic dental practice as a Front Office Administrator and become the welcoming face of our clinic! This energetic role is vital in ensuring smooth daily operations, delivering exceptional patient service, and maintaining efficient office management. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for healthcare support, this opportunity is perfect for you. You will play a key role in managing patient interactions, scheduling, insurance verification, and maintaining accurate dental records—all while fostering a positive and professional atmosphere.

Duties

• Greet patients warmly upon arrival and assist with check-in procedures using EMR (Electronic Medical Records) systems such as Dentrix Ascend.
• Schedule appointments efficiently using dental office management software, coordinating with clinical staff to optimize daily patient flow.
• Verify insurance coverage and benefits.
• Handle dental billing and collections, including processing payments and follow up on outstanding balances with attention to HIPAA compliance.
• Manage dental records and documentation review to ensure accuracy, completeness, and adherence to health information management standards.
• Answer multi-line phone systems professionally with excellent phone etiquette; provide exceptional patient service by addressing inquiries promptly.
• Maintain filing systems for dental records and office documents; support administrative tasks such as data entry, typing, and document preparation using Microsoft Office tools.
• Assist with insurance verification processes, intake procedures, and clinic experience coordination to enhance patient satisfaction.
• Assist with patient treatment planning and case presentation.

Qualifications

• Proven experience in a dental or medical office setting with strong knowledge of dental terminology, medical coding, and billing procedures.
• Familiarity with EMR systems such as Dentrix Ascend or similar platforms.
• Knowledge of HIPAA regulations and health information management practices to ensure confidentiality and compliance.
• Excellent computer skills including proficiency in Microsoft Office Suite; ability to navigate multi-line phone systems efficiently.
• Strong organizational skills with attention to detail in documentation review and filing processes.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Previous clinic or dental office experience is preferred; familiarity with insurance verification, dental administrative support, and front desk operations is essential.
• Exceptional customer service skills combined with professional phone etiquette and the ability to handle high-volume patient interactions confidently.

Embark on a rewarding career where your organizational talents and healthcare knowledge make a real difference! We are committed to supporting your growth within a vibrant team dedicated to providing outstanding patient care in a friendly environment.

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $23