What are the responsibilities and job description for the Administrative Assistant, College and Career Readiness position at Forsyth Technical Community College?
The Administrative Assistant for College and Career Readiness (CCR) will be a member of a team that supports student achievement and success from recruitment through graduation and beyond advancing equitable economic mobility, personal empowerment, and transformed communities. The Administrative Assistant for CCR will coordinate all administrative duties and support for the CCR Associate Dean and Program Coordinators.
Duties include but are not limited to word processing; maintaining records; generating reports, spreadsheets, and databases; handling communications; preparing contracts; and assisting with registration and advisement activities. May be required to work a flexible schedule that may include evening hours and occasional work at other sites.
Minimum Qualifications
Duties include but are not limited to word processing; maintaining records; generating reports, spreadsheets, and databases; handling communications; preparing contracts; and assisting with registration and advisement activities. May be required to work a flexible schedule that may include evening hours and occasional work at other sites.
To perform this job successfully, an individual must be able to perform such essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Note: Degrees and hours must be from a college accredited by a United States Department of Education accepted accrediting agency such as SACSCOC.
- Associate degree or higher.
- Three years of admin support experience.
- Computer skills that include mastery of Microsoft Office Suite. Proficiency in Microsoft Excel, including creating spreadsheets, using formulas and functions, organizing data, and generating basic reports.
- Understand and be committed to the unique nature and role of the College.
- Bilingual (English/Spanish)
- A minimum of two years of clerical experience in a college community.
- Must enjoy working with people and be personable
- Proven record of excellent customer service.
Essential duties include the following. Other duties may be assigned.
- Coordinate regular clerical operations of the College and Career Readiness department and classes under Adult Basic Education, Adult High School, High School Equivalency, and English as a Second Language programs.
- Coordinate purchase requisitions, requests for equipment, supplies, equipment repair, field trips, travel, and vehicles.
- Distribute, collect, maintain and/or submit monthly reports, including, but not limited to payroll, time, and effort monthly and semi-annual, attendance reports, student records/class registrations, employment documentation for part-time faculty, class schedules, class cancelations, opening instructional packets, personnel action forms, leave, and course closeouts.
- May assist as back up support for approving leave for part-time faculty and seated positions.
- Review and up-date class schedules.
- Manage incoming and outgoing mail, including sorting and distribution.
- Maintain updated personnel files and assist with instructor evaluations and/or class visitation summaries.
- Handle correspondence of department from Associate Dean and Coordinators.
- Maintain yearly CCR calendar, including due dates, snow days, closeouts/IA due dates, special workdays, meetings, and appointments.
- Coordinate and schedule interviews and assist in the process of hiring new part-time faculty.
- Assist in the orientation of part-time faculty and student assistants.
- Perform routine and divisional secretarial duties including minutes of CCR meetings, and sending out memos, notices, and/or student verification letters from outside agencies.
- Act as a clearing house for all requests for information on the department, including instructors, classes, special events, office hours, schedule changes, and class schedules.
- Manage office supply inventory and coordinate the purchase of supplies as needed to ensure efficient daily operations.
- Coordinate with instructors, Program Coordinators, Associate Dean, and Customer Service on all class cancellations and additions, room changes, schedule changes, and special events.
- Maintain current files of course descriptions for all course offerings.
- Assume responsibility for maintenance of CCR files relating to curriculum matters including curriculum changes, equipment lists, field trips, advisory committee information, and travel requests.
- Oversee procurement of books and ensure timely renewal of digital platforms and online program subscriptions.
- Promote an attitude of teamwork among staff, instructors, students, and community partnerships.
- Seek to maintain open, clear communication with all internal and external customers.
- Provide guidance to students on graduation eligibility, deadlines, and commencement procedures.
- Perform other secretarial and administrative duties as assigned by Associate Dean and ensure compliance with college procedures and state administrative code.
Students:
- Support student registration and orientation activities; occasional evening work required.
- Serve as a point of contact for students, K–12 school representatives, and the general public by addressing questions and information requests.
All roles include additional duties not captured in the job description, and responsibilities may evolve in response to future innovations, including emerging technologies, artificial intelligence, and new models of work.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
- The employee will need to regularly operate and use computers, phones and other electronic equipment.
- The employee will frequently communicate with other employees and students and must be able to exchange accurate information in these situations.
- The employee may need to move around their office and/or campus to attend meetings/classes and to access files, machinery or other job-related tools.
- The employee may need to lift and/or move equipment, tools or paperwork up to 25 pounds.
- The employee may need to position themselves by reaching, stooping, kneeling or crouching in order to adjust or collect equipment and/or supplies
- Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
- The noise level in the work environment is usually quiet.
Posting Detail Information
Open Date
08/11/2026
Close Date
08/25/2026
Open Until Filled
No
Special Instructions to Applicants
If you need assistance, please contact HR at 336-734-7302. EOE.