Records Management Specialist

Job Title: Records Clerk

Location: Grand Rapids (Onsite)

Pay Rate: $22.00/hr

Schedule: Monday–Friday, 8:00 AM–5:00 PM

Travel: Occasional travel to Kalamazoo (approximately once every two months for coverage)

Overview:

We are seeking a detail-oriented and tech-savvy Records Clerk to support our busy Records Department within a fast-paced law firm environment. This onsite role works closely with the Records Lead and requires a strong customer-service mindset, as the area experiences significant foot traffic from internal staff and attorneys.

Key Responsibilities:

• Organize, maintain, retrieve, and store physical and electronic records
• Provide in-person support to attorneys and staff in a high-traffic Records Room
• Collaborate closely with the Records Lead to ensure accurate handling of confidential legal documents
• Complete administrative tasks such as scanning, copying, filing, and document indexing
• Troubleshoot basic technical issues related to document management systems and repro equipment
• Travel to the Kalamazoo office as needed (approximately once every two months)
• Ensure compliance with firm policies and records retention procedures

Qualifications:

• Experience in office administration, records management, or reprographics preferred
• Strong technical aptitude; comfortable with document management systems, scanners, and office equipment
• Excellent problem-solving skills, attention to detail, and ability to manage multiple requests
• Strong interpersonal skills and comfort working in a busy, walk-up service environment
• Ability to maintain confidentiality and handle sensitive legal documents appropriately

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.