What are the responsibilities and job description for the Customer & Revenue Marketing Manager position at Forrest Johnson?
Company Description
Who We Are
Reunitus is The Future of Found—transforming lost & found management and baggage resolution for the world’s leading airlines, hospitality brands, and entertainment venues. We deliver the industry’s only end-to-end solution, combining best-in-class software, industry-leading baggage and lost & found services, and monetization capabilities to help executives run more efficient operations, elevate the customer experience, unlock new profit streams, and make every loss a win®.
Our Culture
Our Purpose is to “Redeem the lost, unclaimed, and rejected for the glory of God.” As a business centered around lost and found, this is clearly manifest in how we repurpose forgotten items that would otherwise end up in landfills, but we also strive to redeem people and communities through our Reclaimed for Good foundation, providing suitcases, clothing, medical supplies, and eyeglasses to those who need them all around the world. This purpose is core to who we are and has guided our decisions for over 55 years.
We believe that values aren’t just words on a piece of paper, but something that drives our behavior each and every day, which is why we call them Values in Action. They are:
- Integrity: Do the right thing.
- Excellence: Always reach for better.
- Humility: Listen and learn.
- Service: Help others win.
- Teamwork: Grow stronger together.
- Gratitude: Choose to be thankful.
- Entrepreneurship: Make it happen.
We offer a casual yet professional work environment, flexibility, great benefits, competitive pay, and a close-knit team who cares. We are all about people and seek to foster a culture of collaboration, support, and growth. Our headquarters, a modern open-layout office, is located in the heart of Vinings with easy access to the greater Atlanta area.
Job Description
We’re looking for a high-output, entrepreneurial Customer & Revenue Marketing Manager to strengthen how Reunitus supports its sales team, engages existing customers, and builds industry credibility.
This role works closely with Sales and Customer Success to transform real customer outcomes into compelling proof points that accelerate enterprise sales cycles. The focus is primarily on the middle and bottom of the marketing funnel—sales enablement, customer advocacy, community engagement, and agency coordination.
Key responsibilities of the Customer & Revenue Marketing Manager include but are not limited to:
- Lead development of sales enablement assets including case studies, pitch decks, etc.
- Identify customer success stories and turn them into case studies and testimonials
- Coordinate with Customer Success to highlight product adoption and successful implementations
- Support account-based initiatives for strategic prospects and enterprise deals
- Maintain website messaging and customer marketing automation via HubSpot
- Using multi-channel approach to generate customer stories and compelling sales assets
What Success Looks Like (First 6 Months)
- Sales teams consistently use updated enablement materials
- New customer case studies are regularly produced
- Website and LinkedIn clearly communicate product value and outcomes
Qualifications
- Bachelor’s degree in Marketing, Communications, Business, Journalism, or related field
- 3–5 years of B2B marketing experience, preferably in SaaS or enterprise services
- Experience producing customer stories, case studies, and sales enablement content
- Strong writing and storytelling skills
- Experience coordinating across functional teams
- Experience with HubSpot or similar marketing automation platforms preferred
Key Traits
- Builder mindset and entrepreneurial attitude
- Strong organizational and project management skills
- Ability to translate complex solutions into clear messaging
- Collaborative approach across Sales, Product, and Customer Success
Additional Information
Why Join Us:
- Be part of an iconic brand with a rich history, an entrepreneurial culture, and a powerful purpose
- Work in a dynamic and creative environment with opportunity to grow
- Competitive salary and benefits package
Reunitus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, citizenship status, age, disability, or any other category protected under applicable law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This job posting is being managed by Forrest Johnson Recruiting on behalf of Reunitus.