DIR-EMERGENCY SVCS

Job Summary:

Directs all paramedical activities and total nursing care delivered within the Department of Emergency Medicine, 24 hours a day, seven days a week under the direct supervision of the Director of Nursing. The Director is accountable and held responsible for directing the staff in managing the clinical care course of treatment for many patients. Coordination of care is accomplished through collaboration with physicians, associate staff, and other healthcare providers to ensure that patient outcomes are achieved within the projected course of treatment using the nursing process. Helps establish and implement standards of care, policy, protocols, and procedures, and interprets to the entire staff, patients, families, and the community. Responsible for strategic direction, performance improvement, financial management, and overall leadership of the Emergency Department. Collaborates with other hospital departments, nursing leadership, administration, and medical staff to promote quality patient care that aligns with the organization's mission and vision. Requires promoting and adhering to the organization’s established Compliance Program and Standards of Conduct. Demonstrates knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all ages while being sensitive to their cultural and religious beliefs.

Performance Expectations:

• Embraces and practices the We C.A.R.E. philosophy in all aspects of the patient, visitor, coworker, and staff care
• Works with other departments within Highland Community Hospital and other outside agencies to provide and coordinate services that meet the clinical, financial, and patient experience goals
• Consistently plans patient care in conjunction with other disciplines to meet the goals and individualized needs of the patients
• Responsible for coordinating quality patient care services
• Consistently evaluates the practices of care delivered to patients and adjusts care according to established standards of practice and the physician’s orders
• Responsible for continuing to promote growth, excellence in clinical knowledge, customer service, and achieving positive financial results
• Is competent to access and utilize the EMR for the provision of patient care
• Implements appropriate policies and procedures, hires and maintains qualified staff, ensures ongoing education per the latest standards of care.
• Ensures optimal patient quality of care by ongoing education and monitoring of EDCAHPS and Quality goals
• Executes knowledge and skills to safely and appropriately fulfill job-specific responsibilities related to safety, security, emergency preparedness, control of hazardous materials, life safety, and utility systems as outlined in the hospital’s environment of care plan
• Validates the promotion and adherence to the organization’s established Compliance Program and Standard of Conduct, and regulatory standards
• Exhibits open and professional communication abilities
• Performs duties required within the department to continue maximum functionality during staffing crunches or emergencies
• Responsible for adhering to budgetary guidelines and staffing productivity
• Participates in the State’s System of Care Plans-Trauma, STEMI, and Stroke
• Stays abreast of all guidelines, protocols, and best practice advisories from the State System of Care Plans
• Develop and implement protocols, policies, and procedures based upon best practice and evidence-based studies
• Performs staff hiring and functions as a mentor and resource for staff to provide oversight for students, new employees, and preceptorships
• Sets and reviews job descriptions of staff
• Actively participates in the monitoring/corrective action process to meet respective targets
• Promotes and maintains open communication with staff through rounds and the establishment of an open-door policy
• Set a positive example to all staff in daily activities
• Champions the development and growth of safety culture
• Demonstrates organization, interpersonal, and time management skills
• Follows the policies in the Employee Handbook
• Will hold staff accountable for delivering safe, quality care based upon nursing practice guidelines as well as established protocols, policies, and procedures
• Uses “We C.A.R.E.” philosophy daily and communicates using Heart-Head-Heart™ communication.
• Behaviors and interactions demonstrate a positive attitude, personal initiative, and motivation to achieve the department's goals.
• Champions the development and growth of safety culture.
• Participates in all competencies planned for the job role before deadlines.
• Complies with the departmental and facility policy.
• Follows the policies in the Employee Handbook.
• Uses “We Care” philosophy in daily communication
• Required appropriate use of the department’s communication app.
• The spreading of rumors and gossip creates unnecessary turmoil, weakens working relationships, and is contrary to the spirit of the hospital and is prohibited.
• This job description is not intended to be all-inclusive; the employee will also perform other reasonably related job duties as assigned.

Qualifications:

Education/Skills

Graduate of a recognized RN program. Bachelor’s degree in nursing or other related field preferred.

Certification/Licensure-DUE UPON HIRE

• Licensed RN able to practice within the State of MS

Additional Certification/Licensure - Obtained based on required timeframe below

• Basic Life Support

Within 30 Days of Employment

Required

• Advanced Cardiac Life Support

Within 90 Days of Employment

Required

• Pediatric Advance Life Support

Within 90 Days of Employment

Required

• NIH Stroke Scale

Within 90 Days of Employment

Required

• Trauma Nursing Core Course

Within 180 Days of Employment

Required

• Telemetry Nurse Education

Within 90 Days of Employment

Required

Work Experience:

At least three years recent experience working in Emergency Services or Critical Care preferred.

Mental Demands:

Ability to perform as a team member, cooperate with others, follow directions precisely, takes

initiative, set priorities, and function under stress. Analytical ability is required to be able to assess

current systems and practices, interpret market share and “gaps,” research best practices and facilitate

the involvement of others in developing suitable remedies. Numerical ability is required to evaluate

quality improvement, market improvement and financial improvement statistical data Above average

written and verbal skills are required to effectively communicate complex concepts and statistical data

to people at all levels of the organization and community. Must be able to effectively handle stressful

situations.